Digital transaction management (DTM) is a category of cloud services designed to digitally manage document-based transactions. DTM removes the friction inherent in transactions that involve people, documents, and data to create faster, easier, more convenient, and secure processes.[1] DTM goes beyond content and document management to include e-signatures, authentication and non-repudiation; enabling co-browsing between the customer and the business ; document transfer and certification; secure archiving that goes beyond records management; and a variety of meta-processes around managing electronic transactions and the documents associated with them.[2]

DTM standards are proposed and managed by the xDTM Standard Association[3]

Aragon Research has estimated that "by YE 2016, 70% of large enterprises will have a DTM initiative underway or fully implemented."[4]

References

  1. ↑ "Digital Transforms The Game Of Business" (PDF). Forrester Research,Inc.
  2. ↑ "DTM and the End of Paper: Four Imperatives you can't Miss". aragonresearch.com/. Aragon Research Inc. Retrieved 26 July 2015.
  3. ↑ xDTM Standard Association | http://www.xdtm.org/
  4. ↑ """Digital Transaction Management:The New Way Ahead for Digital Business" (PDF). Aragon Research.
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