Jet2.com
IATA ICAO Callsign
LS[1] EXS CHANNEX
Founded1983 (1983) (as Channel Express)
Commenced operations1983 (1983) (as Channel Express)
12 February 2003 (12 February 2003) (as Jet2.com)
AOC #598
Operating bases
SubsidiariesJet2holidays
Fleet size107
Destinations80[2]
Parent companyJet2 plc
Headquarters
Key people
Employees14,500+
Websitewww.jet2.com

Jet2.com Limited is a British low-cost leisure airline offering scheduled and charter flights from the United Kingdom. As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways.[4] Jet2 is also officially the largest tour operator in the UK after overtaking TUI in 2023.[5] Its headquarters are located at Leeds Bradford Airport.[6] Further bases are at Belfast–International, Birmingham, Bristol, East Midlands, Edinburgh, Glasgow, London–Stansted, Manchester and Newcastle airports, with a base opening at Liverpool In March 2024. The company holds a United Kingdom Civil Aviation Authority Type A Operating Licence to carry passengers, cargo and mail on aircraft with 20 or more seats. Jet2 also offers a charter service through its Jet2charters brand.

History

Origins

Jet2.com Limited is a subsidiary of Jet2 plc, an aviation services group. The airline began operating commercial aircraft in 1983 under the name Channel Express,[7] when it was purchased by the Dart Group's current Executive Chairman, Philip Meeson. Initially a freight operator, from 2001 the airline also began operating passenger charter services using Boeing aircraft to international destinations on mainly short and medium-haul routes.

Formative years

A Jet2.com Boeing 737-300 in the former livery in 2011.

In 2002, Channel Express established the Jet2.com brand from Leeds Bradford International Airport. The re-branded Jet2.com began operating as a leisure airline with its first flight from Leeds Bradford to Amsterdam on 12 February 2003, which operated a twice-daily rotation with two Boeing 737–300 aircraft. During 2003, further scheduled flights were launched to seven European sun and city break destinations.

In 2004, a second base was opened at Manchester Airport with the airline operating from Terminal 1. The airline also acquired further Boeing 737 and 757 aircraft and opened a base at Belfast International Airport. In 2005, Jet2.com opened a third base at Newcastle upon Tyne. Later in the year, the company acquired two Boeing 757–200 aircraft, enabling it to fly medium-long haul destinations as well as carrying more passengers on popular existing routes. These aircraft helped the company to open two more bases at Blackpool and Edinburgh. In 2006, the company relocated from Bournemouth to Leeds and was renamed Jet2.com Limited.[8]

Expansion

In November 2008, Jet2.com changed its slogan from "The North's Low Cost Airline" to "Friendly Low Fares". This preceded the announcement of opening a hub at East Midlands Airport, the first of the airline's hubs outside the North of England and Scotland. The base at East Midlands Airport opened in May 2010.[9]

During November and December 2008 the airline operated four direct flights from Leeds Bradford to Newark Liberty International Airport using Boeing 757-200s, with a series of flights also planned from both Leeds Bradford and Newcastle during December 2010. Once again, Jet2.com re-introduced seasonal Christmas flights to New York during the 2012 winter season, however, this time flights would operate from Glasgow, East Midlands and Newcastle, in addition to Leeds.[10] The seasonal flights to New York have continued annually and now run from five of its UK bases. However, since the COVID-19 pandemic, these flights have not recommenced.[11][12]

In 2010, the airline announced an eighth base at Glasgow Airport would be opened in April 2011, with an initial nine routes.[13] The base was opened on 31 March, slightly earlier than scheduled. In January 2011, the airline introduced second-hand Boeing 737–800 aircraft into its fleet. This provided aircraft larger than its existing 737-300s yet smaller than its 757-200 aircraft.

Jet2.com carried over 600,000 passengers in its first year of operation and over nine million passengers during 2017; its highest recorded total.[14]

On 17 September 2016, the airline received its first brand new Boeing 737–800 of the order for thirty made in 2015.[15] In September 2016, Jet2.com announced it would begin operations from Birmingham Airport and London Stansted Airport (the airline's first base in southern England) in March 2017. In November 2016, Jet2.com opened its new maintenance hangar at Manchester Airport.[16] In December 2016, Jet2.com announced that it had ordered a further four Boeing 737–800 aircraft, bringing the total on order to 34.[17]

Recent years

In 2019, Jet2.com received delivery of its 34th new Boeing 737–800 aircraft, taking its permanent and leased fleet size to more than 100 aircraft.[18] Also in 2019, Jet2.com carried a record 14.39 million passengers on 82,931 flights. This was an increase of over 18% over the year before.

Owing to the COVID-19 pandemic's impact on aviation, Jet2.com announced they were suspending flight operations until at least 15 July 2020.[19] The airline continued to operate repatriation flights for British citizens overseas. On 17 August 2020, Jet2 announced via BALPA, that they would be laying off 102 pilots from various UK bases, due to the COVID-19 pandemic.[20]

On 11 November 2020, Jet2.com and Jet2holidays announced that they would open their tenth United Kingdom base at Bristol Airport on 1 July 2021, operating to 33 destinations.[21]

In September 2021, Jet2.com announced an order for 36 Airbus A321neo aircraft, plus 24 options, totalling purchasing power for 60 planes. Although Jet2 has operated a small number of Airbus jets on lease to cope with summer demand, this is Airbus' first direct order from Jet2, and a shift away from the company's traditionally all-Boeing fleet.[22][23]

Jet2.com celebrated its 20th birthday on 12 February 2023. On the same date it was revealed that Jet2holidays had become the UK's largest tour operator with an ATOL license to carry 5.8m passengers, surpassing TUI's 5.3m.[5]

On 16 May 2023, Jet2 announced they were opening their 11th United Kingdom base at Liverpool John Lennon Airport.[24]

In June 2023, Jet2 have announced an expansion to their 2024 summer season, with some destinations being made available from earlier months, and extra capacity for other destinations. This is to meet customer and travel agent demands.[25] This includes additional services to Spain, Turkey, Italy and Greece destinations across all of their bases.

In July 2023, Jet2 announced that its Chairman Philip Meeson was stepping down.[26] Robin Terrell took over as Chairman in September 2023. Robin joined Jet2 as a non-executive director in April 2020. Meeson has now moved to the position of founder and advisor to the board.[27]

Corporate affairs

Senior leadership

  • Non-Executive Chairman: Robin Terrell (since September 2023)[27]
  • Chief Executive: Steve Heapy (since January 2013)[28]
  • Managing Director: Phil Ward (since January 2005)[29]
  • Business Development Director: Ian Doubtfire (since February 2003)[29]

List of former chief executives

  1. Philip Meeson (2003–2013)[28]

Subsidiaries

In 2007, sister company Jet2holidays was launched offering package holidays. In 2011, Jet2 launched their new brand, indulgent escapes, providing some more luxurious getaways.[30] On 29 April 2015, sister company Jet2CityBreaks was launched. In June 2017, Jet2.com launched Jet2Villas through its Jet2holidays brand.[31]

Ownership

Jet2.com is wholly owned by Jet2 plc (formerly Dart Group PLC), a holding company based in Leeds, England.

Head office

Low Fare Finder House, the head office of Jet2.com
Leeds skyline with Holiday House in the foreground - The commercial office for Jet2 plc.

Jet2.com's Registered office, Low Fare Finder House,[32] is located on the grounds of Leeds Bradford International Airport. Construction of the facility broke ground in 2006, in order to accommodate pilots, cabin crew, and back of house operations.[33] In April 2013, Jet2.com moved its Customer Contact, Finance, IT, Human Resources, Commercial and Marketing departments to a new office, "Holiday House", located within the city centre of Leeds.[34] In September 2014, the airline opened a new £9.5 million training academy at Euroway Industrial Estate in Bradford.[35] In addition to the training centre located in Bradford, Jet2.com announced in February 2023 that they'd opened a new £8.5 million training centre in Cheadle. Both training centres will operate in parallel.[36]

Statistics

YearTotal passengersTotal flightsLoad factorPassenger change (YoY)
2003 604,5635,54378.9%
2004 1,211,13911,26679.1%Increase100.3%
2005 2,376,90024,15174.5%Increase96.3%
2006 2,831,92226,80877.2%Increase19.1%
2007 3,860,26634,35873.6%Increase36.3%
2008 3,454,57827,85179.4%Decrease10.5%
2009 3,089,34024,28281.6%Decrease10.6%
2010 3,338,92124,70886.3%Increase8.1%
2011 4,235,75229,80687.3%Increase26.9%
2012 4,776,25732,52089.0%Increase12.8%
2013 5,515,02136,06489.8%Increase15.5%
2014 6,007,54939,36289.0%Increase8.9%
2015 5,853,44736,65791.3%Decrease2.6%
2016 6,721,12941,79690.8%Increase14.8%
2017 9,695,44558,54190.6%Increase30.7%
2018 12,170,68170,96391.4%Increase25.5%
2019 14,393,162 82,931 90.9% Increase18.3%
2020 2,851,455 20,287 74.8% Decrease 80.2%
2021 3,168,738 27,879 62.9% Increase 11.1%
2022 15,533,430 92,062 87.8% Increase390.2%
Source: United Kingdom Civil Aviation Authority[37]

Destinations

Jet2.com operates flights to 70 destinations in Europe, with a focus on Spain, the Mediterranean Sea, France, Greece, Italy and Turkey. Its main base is at Leeds Bradford Airport with nine additional operating bases across the United Kingdom with an eleventh base of Liverpool John Lennon Airport to commence operations in 2024,[24] as well as, overseas bases at Alicante–Elche Airport, Palma de Mallorca Airport[38] and Tenerife South Airport.[39]

Biggest bases of Jet2.com (September 2023)
RankAirportIATADestinations
1.United Kingdom ManchesterMAN68[40]
2.United Kingdom BirminghamBHX66[41]
3.United Kingdom Leeds/BradfordLBA55[42]
4.United Kingdom London–StanstedSTN53[43]
5.United Kingdom Newcastle upon TyneNCL47[44]
6.United Kingdom BristolBRS42[45]
7.United Kingdom EdinburghEDI41[46]
8.United Kingdom East MidlandsEMA38[47]
9.United Kingdom GlasgowGLA33[48]
10.United Kingdom Belfast–InternationalBFS25[49]

Fleet

A Jet2.com Boeing 737-800
A Jet2.com Boeing 757-200

Current fleet

As of December 2023, the Jet2.com fleet consists of the following aircraft:[50][51]

Jet2.com fleet
Aircraft In service Orders Passengers Notes
Airbus A320neo 35[52] 180 Firm order with 36 options.[53]
Airbus A321-200 3 220
Airbus A321neo 5 70[52][54][55] 232
Boeing 737-300 6 148
Boeing 737-800 75 2[51] 189
Boeing 757-200 7 235
Total 110 107

In addition to the above fleet, Jet2.com commonly damp-leases additional aircraft to support its operations during busy periods. For Summer 2023, this included Airbus A321s from Titan Airways and Hi Fly, Airbus A330s from AirTanker Services and World2Fly Portugal along with Boeing 737s from AirExplore and Smartwings.[51]

Fleet development

In October 2021, Jet2.com announced that they had placed an order with Airbus to purchase multiple Airbus A321neo aircraft.[56] In July 2022, Jet2.com further announced that they had expanded their order with Airbus, ordering a total of 60 A321neo aircraft.[57] In October 2022, Jet2.com announced an additional order for 35 Airbus A320neo aircraft.[58]

Historic fleet

The table shows a list of Jet2's historic fleet, many of which are leased aircraft previously used by the company.[59]

Aircraft Number of Fleet Passengers Introduced Retired Notes
Airbus A320-200 3 180 May 2013 October 2019 Leased from SmartLynx Airlines Estonia and Titan Airways
Airbus A321-200 6 220 May 2019 N/A Leased from SmartLynx Airlines and Titan Airways
Boeing 737-200 1 130 August 2007 December 2007 Leased from European Air Charter
Boeing 737–300 (QC) 9 142/Cargo148/Cargo February 2005 March 2020 Operated both passenger and Cargo flights- option to remove aircraft seats to operate cargo flights on behalf of Royal Mail[60]
Boeing 737-400 2 159[61] February 2005 October 2007 Leased from Futura and Íslandsflug
British Aerospace 146–300 1 110 March 2007 May 2007

References

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  2. "Jet2 on ch-aviation". ch-aviation. Retrieved 9 November 2023.
  3. "Terms & Conditions - Jet2.com". jet2.com.
  4. "All Scheduled Services 2018 – Civil Aviation Authority (2019)" (PDF). CAA.co.uk. Archived from the original (PDF) on 7 October 2021. Retrieved 19 August 2019.
  5. 1 2 "ATOL reports | Civil Aviation Authority". www.caa.co.uk. Retrieved 11 February 2023.
  6. "Directory: World Airlines". Flight International. 3 April 2007. pp. 97–98.
  7. "Welcome – Dart Group plc". dartgroup.co.uk.
  8. "Companies House – English Company 02739537". Wck2.companieshouse.gov.uk. Retrieved 26 January 2013.
  9. "BBC – New airline routes promise jobs". BBC News. 28 August 2009. Retrieved 26 January 2013.
  10. "Cheap flights to & from New-York | Book Online Today!". Jet2.com. Retrieved 26 January 2013.
  11. "Jet2 announce Newcastle to New York flights to return for winter 2020". 24 October 2019. Retrieved 13 June 2023.
  12. "Jet2holidays New York 2023/2024". Retrieved 13 June 2023.
  13. "Jet2.com gets hypnotic with Derren Brown". Archived from the original on 16 September 2010. Retrieved 14 September 2010.
  14. "Airline data annual reports 2017 | UK Civil Aviation Authority". www.caa.co.uk. Retrieved 6 February 2019.
  15. "Jet2 takes delivery of new aircraft as part of East Mids Airport expansion plans". Derbyshire Times. Johnston Publishing Ltd. 17 September 2016. Retrieved 20 September 2016.
  16. "New Manchester Hangar is Open for Business - Jet2.com". www.jet2.com.
  17. "Four More New Aircraft for Jet2.com and Jet2holidays". www.jet2.com (Press release). Retrieved 13 March 2017.
  18. "Jet2.com celebrates delivery of 100th aircraft". Travel Weekly. 11 March 2019. Retrieved 19 March 2019.
  19. "Coronavirus (COVID-19) update". Jet2.com.
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  21. "Announcing our tenth UK base – Bristol Airport | Jet2.com". Archived from the original on 1 December 2020.
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  30. "Increasing demand for luxury helps Jet2holidays celebrate a decade of Indulgent Escapes". www.jet2plc.com. Retrieved 12 July 2023.
  31. "Jet2Villas launches". www.jet2.com (Press release). Retrieved 8 July 2017.
  32. "Jet2.com Terms Of Use Archived 16 December 2011 at the Wayback Machine." Jet2.com. Retrieved on 31 December 2011. "Registered office: Low Fare Finder House, Leeds Bradford Airport, Leeds, LS19 7TU."
  33. "Jet2.com builds on its foundations at Leeds Bradford – literally!" Jet2. 6 February 2006. Retrieved on 5 January 2011.
  34. "Yorkshire Post – 200 jobs in pipeline as Jet2 moves to new office". Yorkshire Post Newspapers. 11 April 2013. Retrieved 11 April 2013.
  35. "Telegraph & Argus – New £9 million airline training base opens in Bradford". Telegraph & Argus. 19 September 2014. Retrieved 19 September 2014.
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  56. "Aircraft Order".
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