 | |
| Industry |
|
|---|---|
| Founded | 1995 |
Area served | International clients |
| Services | Call centers, BPO and back-office processing |
Number of employees | 15,000 |
| Divisions | Qualfon DSG |
Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 and is privately held.
Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
The company has acquired these companies:
- March 2013: Data Control Group (DCG), which is now called the Qualfon Data Services Group and performs back-office processing.
- May 2014: Center Partners, a United States contact center outsourcing company.
- April 2016: Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.
- December 2017: Dialog Direct, a BPO company that provides lead generation, sales, and customer support services.
References
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