Seoul's Incheon International Airport has won "Best Airport Worldwide" on every occasion.

This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the World Airport Awards by Skytrax, this award is considered one of the most prestigious accolades in the industry.[1]

Best Airports Worldwide

Year1st2nd3rd
2006[2]South Korea Incheon International AirportHong Kong Hong Kong International AirportMalaysia Kuala Lumpur International Airport
2007[3]South Korea Incheon International AirportMalaysia Kuala Lumpur International AirportSingapore Singapore Changi Airport
2008[4]South Korea Incheon International AirportSingapore Singapore Changi AirportHong Kong Hong Kong International Airport
2009[5]South Korea Incheon International AirportSingapore Singapore Changi AirportHong Kong Hong Kong International Airport
2010[6]South Korea Incheon International AirportSingapore Singapore Changi AirportHong Kong Hong Kong International Airport
2011[7]South Korea Incheon International AirportSingapore Singapore Changi AirportChina Beijing International Airport

Best Airport by Region

Africa

Over 20 million passengers

Year1st2nd3rd4th5th
2006aUnited Arab Emirates Abu Dhabi International AirportSouth Africa Cape Town International AirportQatar Hamad International Airport
2007South Africa O. R. Tambo International AirportSouth Africa Cape Town International AirportSouth Africa Durban International Airport
2008South Africa George AirportSouth Africa Port Elizabeth AirportSouth Africa Cape Town International Airport
2009South Africa George AirportSouth Africa O.R. Tambo International AirportEgypt Cairo International Airport
2010South Africa Cape Town International AirportEgypt Cairo International AirportSouth Africa O.R. Tambo International Airport
2011South Africa Cape Town International AirportEgypt Cairo International AirportSouth Africa Durban International Airport
2012South Africa Cape Town International AirportSouth Africa Durban International AirportEgypt Cairo International AirportMauritius Sir Seewoosagur Ramgoolam International AirportSouth Africa O.R. Tambo International Airport
2013South Africa Cape Town International AirportSouth Africa Durban International AirportMauritius Sir Seewoosagur Ramgoolam International AirportEgypt Cairo International AirportSouth Africa O.R. Tambo International Airport
2014 Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Durban International Airport South Africa Cape Town International Airport South Africa O.R. Tambo International Airport Kenya Jomo Kenyatta International Airport
2015 Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Cape Town International Airport
South Africa Durban International Airport
South Africa O.R. Tambo International Airport
2016 Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Durban International Airport South Africa Cape Town International Airport
2017[8] Morocco Mohammed V International Airport Mauritius Sir Seewoosagur Ramgoolam International Airport South Africa Durban International Airport

Under 20 million passengers

YearWinner
2017 South Africa George Airport

Asia - Pacific

Over 20 million passengers

Year1st2nd3rd4th5th
2006South Korea Incheon International AirportHong Kong Hong Kong International AirportMalaysia Kuala Lumpur International Airport
2007South Korea Incheon International AirportHong Kong Hong Kong International AirportSingapore Singapore Changi Airport
2008South Korea Incheon International AirportSingapore Singapore Changi AirportHong Kong Hong Kong International Airport
2009South Korea Incheon International AirportSingapore Singapore Changi AirportHong Kong Hong Kong International Airport
2010South Korea Incheon International AirportSingapore Singapore Changi AirportHong Kong Hong Kong International Airport
2011South Korea Incheon International AirportSingapore Singapore Changi AirportChina Beijing Capital International Airport
2012South Korea Incheon International AirportSingapore Singapore Changi AirportChina Beijing Capital International AirportIndia Indira Gandhi International AirportHong Kong Hong Kong International Airport
2013South Korea Incheon International AirportSingapore Singapore Changi AirportChina Beijing Capital International AirportChina Shanghai Pudong International AirportIndia Indira Gandhi International Airport
2014 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport China Haikou Meilan International Airport India Indira Gandhi International Airport
2015 South Korea Incheon International Airport
Singapore Singapore Changi Airport
China Beijing Capital International Airport
India Chhatrapati Shivaji International Airport
India Indira Gandhi International Airport
China Sanya Phoenix International Airport
China Shanghai Pudong International Airport
China Guangzhou Baiyun International Airport
Taiwan Taoyuan International Airport
China Tianjin Binhai International Airport
2016 South Korea Incheon International Airport India Indira Gandhi International Airport
India Chhatrapati Shivaji International Airport
Singapore Singapore Changi Airport
China Beijing Capital International Airport
China Haikou Meilan International Airport
India Raja Bhoj International Airport
India Chandigarh International Airport
2017 India Indira Gandhi International Airport

India Chhatrapati Shivaji Maharaj International Airport

China Beijing Capital International Airport

Indonesia Ngurah Rai Airport
China Haikou Meilan International Airport
China Shanghai Pudong International Airport

China Sanya Phoenix International Airport

Under 20 million passengers

YearWinner
2017 India Devi Ahilya Bai Holkar Airport

Europe

Over 20 million passengers

Year1st2nd3rd4th5th
2006Switzerland Zürich AirportBelgium Brussels AirportFinland Helsinki Airport
Portugal Porto Airport
2007Portugal Porto AirportSwitzerland Zürich AirportFinland Helsinki Airport
Germany Munich Airport
2008Switzerland Zürich AirportUnited Kingdom Southampton AirportPortugal Porto Airport
2009Iceland Keflavík International AirportSwitzerland Zürich AirportPortugal Porto Airport
2010Malta Malta International AirportPortugal Porto AirportSwitzerland Zürich Airport
2011Malta Malta International AirportUnited Kingdom Edinburgh AirportPortugal Porto Airport
2012Russia Sheremetyevo International AirportMalta Malta International AirportUnited Kingdom Edinburgh AirportIceland Keflavík International AirportSwitzerland Zürich Airport
2013Russia Sheremetyevo International AirportSwitzerland Zürich AirportPortugal Porto AirportIceland Keflavík International AirportMalta Malta International Airport
2014 Iceland Keflavík International Airport Russia Sheremetyevo International Airport Portugal Porto Airport Malta Malta International Airport Switzerland Zürich Airport
2015 Russia Pulkovo Airport
Russia Sheremetyevo International Airport
Russia Sochi International Airport
Republic of Ireland Dublin Airport
Malta Malta International Airport
Czech Republic Václav Havel Airport Prague
Switzerland Zürich Airport
Denmark Copenhagen Airport
Iceland Keflavík International Airport
United Kingdom Heathrow Airport
Portugal Porto Airport
Austria Vienna International Airport
2016 Russia Sochi International Airport Russia Sheremetyevo International Airport Republic of Ireland Dublin Airport
Malta Malta International Airport
Portugal Porto Airport
Switzerland Zürich Airport
2017 Russia Sochi International Airport Malta Malta International Airport

Russia Sheremetyevo International Airport
Portugal Porto Airport

Italy Leonardo da Vinci–Fiumicino Airport

Switzerland Zürich Airport

Under 20 million passengers

YearWinner
2017 Spain Murcia Airport

Latin America & Caribbean

Over 20 million passengers

Year1st2nd3rd4th5th
2007Ecuador José Joaquín de Olmedo International AirportCosta Rica Juan Santamaría International AirportMexico Mexico City International Airport
2008Ecuador José Joaquín de Olmedo International AirportMexico Cancún International AirportCosta Rica Juan Santamaría International Airport
2009Mexico Cancún International AirportEcuador José Joaquín de Olmedo International AirportBarbados Grantley Adams International Airport
2010Mexico Cancún International AirportEcuador José Joaquín de Olmedo International AirportCosta Rica Juan Santamaría International Airport
2011Mexico Cancún International AirportEcuador José Joaquín de Olmedo International AirportCosta Rica Juan Santamaría International Airport
2012Mexico Cancún International AirportEcuador José Joaquín de Olmedo International AirportJamaica Sangster International AirportCosta Rica Juan Santamaría International AirportBarbados Grantley Adams International Airport
2013Ecuador José Joaquín de Olmedo International AirportMexico Cancún International AirportJamaica Sangster International AirportThe Bahamas Lynden Pindling International AirportMexico Licenciado Gustavo Díaz Ordaz International Airport
2014 Ecuador José Joaquín de Olmedo International Airport Ecuador Mariscal Sucre International Airport Mexico Cancún International Airport The Bahamas Lynden Pindling International Airport Dominican Republic Las Américas International Airport
2015 Ecuador José Joaquín de Olmedo International Airport Ecuador Mariscal Sucre International Airport Mexico Monterrey International Airport
Dominican Republic Punta Cana International Airport
2016 Ecuador José Joaquín de Olmedo International Airport The Bahamas Lynden Pindling International Airport

Dominican Republic Punta Cana International Airport

Aruba Queen Beatrix International Airport
Ecuador Mariscal Sucre International Airport
2017 Ecuador José Joaquín de Olmedo International Airport Mexico Los Cabos International Airport The Bahamas Lynden Pindling International Airport

Dominican Republic Punta Cana International Airport

Under 20 million passengers

YearWinner
2017 Mexico Mazatlán International Airport

Middle East

Year1st2nd3rd4th5th
2006aUnited Arab Emirates Abu Dhabi International AirportSouth Africa Cape Town International AirportQatar Hamad International Airport
2007Israel Ben Gurion AirportQatar Hamad International AirportUnited Arab Emirates Abu Dhabi International Airport
2008Israel Ben Gurion AirportUnited Arab Emirates Abu Dhabi International AirportQatar Hamad International Airport
2009Israel Ben Gurion AirportUnited Arab Emirates Dubai International AirportUnited Arab Emirates Abu Dhabi International Airport
2010United Arab Emirates Dubai International AirportUnited Arab Emirates Abu Dhabi International AirportIsrael Ben Gurion Airport
2011United Arab Emirates Dubai International AirportUnited Arab Emirates Abu Dhabi International AirportIsrael Ben Gurion Airport
2012United Arab Emirates Abu Dhabi International AirportUnited Arab Emirates Dubai International AirportQatar Hamad International AirportIsrael Ben Gurion AirportBahrain Bahrain International Airport
2013United Arab Emirates Abu Dhabi International AirportUnited Arab Emirates Dubai International AirportQatar Hamad International AirportIsrael Ben Gurion AirportJordan Queen Alia International Airport
2014 Jordan Queen Alia International Airport United Arab Emirates Abu Dhabi International Airport Israel Ben Gurion Airport Qatar Hamad International Airport United Arab Emirates Dubai International Airport
2015 Jordan Queen Alia International Airport United Arab Emirates Abu Dhabi International Airport
Qatar Hamad International Airport
Saudi Arabia King Fahd International Airport
United Arab Emirates Dubai International Airport
Israel Ben Gurion Airport
2016 United Arab Emirates Abu Dhabi International Airport Jordan Queen Alia International Airport United Arab Emirates Dubai International Airport
2017 United Arab Emirates Abu Dhabi International Airport Jordan Queen Alia International Airport

Saudi Arabia Prince Mohammad bin Abdulaziz International Airport

United Arab Emirates Dubai International Airport


^a In 2006, the category was called "Africa - Middle East".

North America

Over 20 million passengers

Year1st2nd3rd4th5th
2006United States Dallas/Fort Worth International AirportCanada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International Airport
United States Detroit Metropolitan Wayne County Airport
2007United States Dallas/Fort Worth International AirportCanada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International Airport
2008Canada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International AirportUnited States Austin–Bergstrom International Airport
2009United States Austin–Bergstrom International AirportCanada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International Airport
2010United States Indianapolis International AirportCanada Ottawa Macdonald–Cartier International AirportUnited States Austin–Bergstrom International Airport
2011Canada Ottawa Macdonald–Cartier International AirportUnited States Indianapolis International AirportCanada Halifax Stanfield International Airport
2012United States Indianapolis International AirportCanada Ottawa Macdonald–Cartier International AirportUnited States Tampa International AirportUnited States Sacramento International AirportUnited States Jacksonville International Airport
2013United States Indianapolis International AirportCanada Ottawa Macdonald–Cartier International AirportUnited States Tampa International AirportUnited States Sacramento International AirportUnited States Jacksonville International Airport
2014 United States Indianapolis International Airport United States Tampa International Airport United States Jacksonville International Airport United States Sacramento International Airport Canada Ottawa Macdonald–Cartier International Airport
2015 United States Indianapolis International Airport United States Dallas Love Field
United States Gerald R. Ford International Airport
United States Jacksonville International Airport
Canada Ottawa Macdonald–Cartier International Airport
United States Tampa International Airport
United States Austin–Bergstrom International Airport
United States Detroit Metropolitan Wayne County Airport
United States Sacramento International Airport
United States San Antonio International Airport
Canada Billy Bishop Toronto City Airport
2016 United States Indianapolis International Airport
United States Jacksonville International Airport
Canada Billy Bishop Toronto City Airport
United States El Paso International Airport
Canada Ottawa Macdonald–Cartier International Airport
United States Tampa International Airport
United States Austin–Bergstrom International Airport
United States Dallas Love Field
Canada Edmonton International Airport
Canada Halifax Stanfield International Airport
United States San Antonio International Airport
Canada Winnipeg James Armstrong Richardson International Airport
2017 United States Indianapolis International Airport
United States Jacksonville International Airport
United States El Paso International Airport
Canada Ottawa Macdonald–Cartier International Airport

Canada Billy Bishop Toronto City Airport

United States Austin–Bergstrom International Airport

United States John Glenn Columbus International Airport
United States Dallas Love Field
Canada Edmonton International Airport
Canada Halifax Stanfield International Airport
United States Pittsburgh International Airport
United States San Antonio International Airport
United States San Jose International Airport
United States Tampa International Airport

Under 20 million passengers

YearWinner
2017 United States Portland International Jetport

Best Airport by Size

Over 40 million

Year1st2nd3rd4th5th
2006Hong Kong Hong Kong International AirportUnited States Dallas/Fort Worth International AirportUnited States Denver International Airport
2007Hong Kong Hong Kong International AirportUnited States Dallas/Fort Worth International AirportUnited States Denver International Airport
2008Hong Kong Hong Kong International AirportUnited States Dallas/Fort Worth International AirportChina Beijing Capital International Airport
2009Hong Kong Hong Kong International AirportChina Beijing Capital International AirportUnited States Denver International Airport
2010Hong Kong Hong Kong International AirportChina Beijing Capital International AirportUnited Arab Emirates Dubai International Airport
2011Singapore Singapore Changi AirportChina Beijing Capital International AirportHong Kong Hong Kong International Airport
2012Singapore Singapore Changi AirportChina Beijing Capital International AirportHong Kong Hong Kong International AirportChina Shanghai Pudong International AirportChina Guangzhou Baiyun International Airport
2013Singapore Singapore Changi AirportChina Beijing Capital International AirportChina Shanghai Pudong International AirportHong Kong Hong Kong International AirportChina Guangzhou Baiyun International Airport
2014 South Korea Incheon International Airport Singapore Singapore Changi Airport China Beijing Capital International Airport China Shanghai Pudong International Airport Hong Kong Hong Kong International Airport
2015 South Korea Incheon International Airport
Singapore Singapore Changi Airport
China Shanghai Pudong International Airport
China Beijing Capital International Airport
China Guangzhou Baiyun International Airport
2016 South Korea Incheon International Airport India Indira Gandhi International Airport
India Chhatrapati Shivaji International Airport
Singapore Singapore Changi Airport
China Beijing Capital International Airport
2017 India Indira Gandhi International Airport
China Beijing Capital International Airport Taiwan Taipei Taoyuan Airport

25-40 million

Year1st2nd3rd4th5th
2006South Korea Incheon International AirportSingapore Singapore Changi AirportUnited States Detroit Metropolitan Wayne County Airport
2007South Korea Incheon International AirportSingapore Singapore Changi AirportUnited States Detroit Metropolitan Wayne County Airport
2008South Korea Incheon International AirportSingapore Singapore Changi AirportUnited States Minneapolis–Saint Paul International Airport
2009South Korea Incheon International AirportSingapore Singapore Changi AirportJapan Narita International Airport
2010South Korea Incheon International AirportSingapore Singapore Changi AirportChina Shanghai Pudong International Airport
2011South Korea Incheon International AirportIndia Indira Gandhi International AirportIndia Chhatrapati Shivaji International Airport
2012South Korea Incheon International AirportIndia Indira Gandhi International AirportIndia Chhatrapati Shivaji International AirportJapan Narita International AirportChina Shanghai Hongqiao International Airport
2013South Korea Incheon International AirportIndia Indira Gandhi International AirportTaiwan Taoyuan International AirportChina Shanghai Hongqiao International AirportIndia Chhatrapati Shivaji International Airport
2014 India Indira Gandhi International Airport Taiwan Taoyuan International Airport China Chongqing Jiangbei International Airport China Shanghai Hongqiao International Airport India Chhatrapati Shivaji International Airport
2015 India Indira Gandhi International Airport
India Chhatrapati Shivaji International Airport
Taiwan Taoyuan International Airport China Shanghai Hongqiao International Airport
2016 Taiwan Taoyuan International Airport China Shenzhen Bao'an International Airport China Hangzhou Xiaoshan International Airport
2017 China Chongqing Jiangbei International Airport South Korea Gimpo International Airport Japan Narita International Airport

15-25 million

Year1st2nd3rd4th5th
2006Malaysia Kuala Lumpur International AirportUnited States San Diego International AirportSwitzerland Zürich Airport
2007Malaysia Kuala Lumpur International AirportUnited States San Diego International AirportSwitzerland Zürich Airport
2008Taiwan Taoyuan International AirportSwitzerland Zürich AirportUnited States San Diego International Airport
2009United States Baltimore–Washington International AirportTaiwan Taoyuan International AirportChina Shenzhen Bao'an International Airport
2010South Korea Gimpo International AirportIndia Chhatrapati Shivaji International AirportCanada Vancouver International Airport
2011South Korea Gimpo International AirportChina Chongqing Jiangbei International AirportChina Hangzhou Xiaoshan International Airport
2012South Korea Gimpo International AirportChina Chongqing Jiangbei International AirportTaiwan Taoyuan International AirportChina Hangzhou Xiaoshan International AirportUnited States Tampa International Airport
2013South Korea Gimpo International AirportChina Chongqing Jiangbei International AirportUnited States Tampa International AirportUnited States Salt Lake City International AirportSwitzerland Zürich Airport
2014 South Korea Gimpo International Airport China Wuhan Tianhe International Airport China Hangzhou Xiaoshan International Airport Mexico Cancún International Airport United States Tampa International Airport
2015 South Korea Gimpo International Airport China Wuhan Tianhe International Airport Indonesia Ngurah Rai International Airport
2016 China Haikou Meilan International Airport China Sanya Phoenix International Airport
South Korea Gimpo International Airport
Indonesia Ngurah Rai International Airport
2017 Indonesia Ngurah Rai International Airport

China Haikou Meilan International Airport
China Sanya Phoenix International Airport

India Kempegowda International Airport India Chennai International Airport

Indonesia Juanda International Airport

5-15 million

Year1st2nd3rd4th5th
2006Japan Chūbu Centrair International AirportAustralia Adelaide AirportFinland Helsinki Airport
New Zealand Christchurch International Airport
2007Japan Chūbu Centrair International AirportIsrael Ben Gurion AirportNew Zealand Auckland Airport
2008Japan Chūbu Centrair International AirportIsrael Ben Gurion AirportUnited States Austin–Bergstrom International Airport
2009India Rajiv Gandhi International AirportUnited States Austin–Bergstrom International AirportMexico Cancún International Airport
2010India Rajiv Gandhi International AirportJapan Chūbu Centrair International AirportUnited States Indianapolis International Airport
2011Japan Chūbu Centrair International AirportMexico Cancún International AirportIndia Rajiv Gandhi International Airport
2012Japan Chūbu Centrair International AirportIndia Rajiv Gandhi International AirportChina Tianjin Binhai International AirportChina Wuhan Tianhe International AirportChina Sanya Phoenix International Airport
2013China Haikou Meilan International AirportIndia Rajiv Gandhi International AirportChina Tianjin Binhai International AirportChina Wuhan Tianhe International AirportChina Harbin Taiping International Airport
2014 China Haikou Meilan International Airport China Sanya Phoenix International Airport India Rajiv Gandhi International Airport China Tianjin Binhai International Airport China Changchun Longjia International Airport
2015 China Sanya Phoenix International Airport China Tianjin Binhai International Airport India Rajiv Gandhi International Airport
2016 India Rajiv Gandhi International Airport
China Tianjin Binhai International Airport
China Changchun Longjia International Airport
China Hohhot Baita International Airport
Jordan Queen Alia International Airport
Thailand Chiang Mai International Airport
India Cochin International Airport
United States Indianapolis International Airport
United States Jacksonville International Airport
2017 India Rajiv Gandhi International Airport Indonesia Sultan Aji Muhammad Sulaiman Airport

China Hohhot Baita International Airport

India Cochin International Airport

India Netaji Subhas Chandra Bose International Airport
India Pune Airport

Fewer than 5 million

Year1st2nd3rd4th5th
2006Canada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International AirportPortugal Porto Airport
2007Canada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International AirportEcuador José Joaquín de Olmedo International Airport
2008Canada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International AirportEcuador José Joaquín de Olmedo International Airport
2009Canada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International AirportUnited States Portland International Jetport
2010Canada Ottawa Macdonald–Cartier International AirportCanada Halifax Stanfield International AirportEcuador José Joaquín de Olmedo International Airport
2011Ecuador José Joaquín de Olmedo International AirportCanada Ottawa Macdonald–Cartier International AirportCanada Halifax Stanfield International Airport
2012bChina Hohhot Baita International AirportEcuador José Joaquín de Olmedo International AirportCanada Ottawa Macdonald–Cartier International AirportThailand Chiang Mai International AirportCanada Winnipeg James Armstrong Richardson International Airport
2013bChina Changchun Longjia International AirportEcuador José Joaquín de Olmedo International AirportCanada Ottawa Macdonald–Cartier International AirportCanada Halifax Stanfield International AirportUnited States Gerald R. Ford International Airport
2014b Ecuador José Joaquín de Olmedo International Airport Mauritius Sir Seewoosagur Ramgoolam International Airport Canada Ottawa Macdonald–Cartier International Airport The Bahamas Lynden Pindling International Airport India Sardar Vallabhbhai Patel International Airport
2015b India Jaipur International Airport India Chaudhary Charan Singh International Airport Ecuador José Joaquín de Olmedo International Airport
2016 Ecuador José Joaquín de Olmedo International Airport
India Jaipur International Airport
Russia Sochi International Airport
India Srinagar International Airport
Canada Billy Bishop Toronto City Airport
Malaysia Langkawi International Airport
Canada Ottawa Macdonald–Cartier International Airport
2017 India Chaudhary Charan Singh International Airport Ecuador José Joaquín de Olmedo International Airport Indonesia Husein Sastranegara International Airport

^b Since 2012 the category is called "2-5 million".

Best Airport by Size and Region

YearAfricaEuropeLatin America & CaribbeanNorth AmericaAsia PacificMiddle East
Passengers on million per year
5–15 2–5 5–15 15–25 25-40 40< 2–5 5–15 2–5 5–15 15–25 25-40 40< 2–5 5–15 15–25 25-40 40< 5–15
2017 Morocco Mohammed V International Airport United Kingdom Newcastle Airport Russia Sochi International Airport Greece Athens International Airport Russia Sheremetyevo International Airport Italy Leonardo da Vinci–Fiumicino Airport Ecuador José Joaquín de Olmedo International Airport Dominican Republic Punta Cana International Airport Canada Ottawa Macdonald–Cartier International Airport United States Indianapolis International Airport United States Tampa International Airport United States Minneapolis–Saint Paul International Airport Canada Toronto Pearson International Airport India Chaudhary Charan Singh International Airport India Rajiv Gandhi International Airport Indonesia Ngurah Rai International Airport China Chongqing Jiangbei International Airport India Chhatrapati Shivaji Maharaj International Airport Saudi Arabia Prince Mohammad bin Abdulaziz International Airport

Best Improvement

YearAfricaAsia PacificEuropeLatin America & CaribbeanMiddle EastNorth America
2007United Kingdom Aberdeen Airport
2008China Beijing Capital International Airport
2009Egypt Cairo International AirportIndia Indira Gandhi International AirportPortugal João Paulo II AirportMexico Cancún International AirportUnited Arab Emirates Abu Dhabi International AirportUnited States Cleveland Hopkins International Airport
2010South Africa Cape Town International AirportChina Shanghai Hongqiao International AirportUnited Kingdom Bournemouth AirportCosta Rica Juan Santamaría International AirportUnited Arab Emirates Dubai International AirportCanada Vancouver International Airport
2011South Africa East London AirportChina Chongqing Jiangbei International AirportSpain Palma de Mallorca AirportEcuador José Joaquín de Olmedo International AirportUnited Arab Emirates Dubai International AirportCanada Montréal–Pierre Elliott Trudeau International Airport
2012Kenya Moi International AirportChina Sanya Phoenix International AirportPortugal Faro AirportDominican Republic Las Américas International AirportUnited Arab Emirates Abu Dhabi International AirportCanada Winnipeg James Armstrong Richardson International Airport
2013South Africa East London AirportIndia Netaji Subhas Chandra Bose International AirportSweden Göteborg Landvetter AirportThe Bahamas Lynden Pindling International AirportJordan Queen Alia International AirportUnited States San Antonio International Airport
2014 Mauritius Sir Seewoosagur Ramgoolam International Airport India Netaji Subhas Chandra Bose International Airport Russia Pulkovo Airport Dominican Republic Las Américas International Airport Jordan Queen Alia International Airport United States San Antonio International Airport
2015 Kenya Jomo Kenyatta International Airport Indonesia Ngurah Rai International Airport Turkey Istanbul Atatürk Airport Jamaica Norman Manley International Airport Saudi Arabia King Fahd International Airport Canada Saskatoon John G. Diefenbaker International Airport
2016 South Africa Bloemfontein Airport Indonesia Sultan Hasanuddin International Airport Poland John Paul II International Airport Kraków–Balice Aruba Queen Beatrix International Airport United Arab Emirates Abu Dhabi International Airport United States John Glenn Columbus International Airport
2017 Kenya Jomo Kenyatta International Airport India Sardar Vallabhbhai Patel International Airport Croatia Zagreb Airport Brazil Pampulha–Carlos Drummond de Andrade Airport United Arab Emirates Dubai International Airport United States Cleveland Hopkins International Airport

Best Domestic Airport

This award recognises airports, based on the results for overall satisfaction as rated solely by domestic passengers. The award has been replaced with the "Best Regional Airport" award in 2010.

Year1st2nd3rd
2006United States Austin–Bergstrom International AirportCanada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International Airport
2007Canada Halifax Stanfield International AirportUnited States Austin–Bergstrom International AirportCanada Ottawa Macdonald–Cartier International Airport
2008Japan Chūbu Centrair International AirportCanada Halifax Stanfield International AirportCanada Ottawa Macdonald–Cartier International Airport

Best Regional Airport

This award, replacing the "Best Domestic Airport" in 2010, has been classified since 2012 as recognising only airports with 2 million passengers or less.

YearAfricaEuropeLatin America & CaribbeanNorth AmericaAsia Pacific
2010South Africa George AirportUnited Kingdom Humberside AirportBarbados Grantley Adams International AirportCanada Québec City Jean Lesage International Airport
2011South Africa Upington AirportIceland Keflavík International AirportMexico General Rafael Buelna International AirportCanada Québec City Jean Lesage International Airport
2012South Africa Upington AirportNorth Macedonia Skopje "Alexander the Great" AirportCanada Victoria International Airport
2013South Africa Upington AirportNorth Macedonia Skopje "Alexander the Great" AirportMexico General Rafael Buelna International AirportCanada Québec City Jean Lesage International AirportIndia Netaji Subhas Chandra Bose International Airport
2014 South Africa Upington Airport Spain Murcia–San Javier Airport Mexico Bachigualato Federal International Airport Canada Victoria International Airport Malaysia Langkawi International Airport
2015 South Africa Upington Airport North Macedonia Skopje "Alexander the Great" Airport Mexico Bachigualato Federal International Airport United States Portland International Jetport

Airport People Awards

This award recognizes those airports which have been rated by passengers as having the most courteous and helpful airport, airline and security staff.

YearAfrica - Middle EastAmericasAsia PacificEurope
2006United Arab Emirates Abu Dhabi International AirportCanada Halifax Stanfield International AirportSouth Korea Incheon International AirportBelgium Brussels Airport
2007Canada Halifax Stanfield International AirportSouth Korea Incheon International AirportUnited Kingdom Southampton Airport
2008Canada Halifax Stanfield International AirportSouth Korea Incheon International AirportUnited Kingdom Southampton Airport

References

  1. "World's best airports announced – Asia dominates" Archived 2012-09-12 at the Wayback Machine CNN Go. 15 February 2012. Retrieved 12 April 2012
  2. "ASQ Award Winners 2006". ACI. Retrieved 14 February 2015.
  3. "ASQ Award Winners 2007". ACI. Retrieved 14 February 2015.
  4. "ASQ Award Winners 2008". ACI. Retrieved 14 February 2015.
  5. "ASQ Award Winners 2009". ACI. Retrieved 14 February 2015.
  6. "ASQ Award Winners 2010". ACI. Retrieved 14 February 2015.
  7. "ASQ Award Winners 2011". ACI. Retrieved 14 February 2015.
  8. Past Winners: 2017, retrieved 31 March 2019
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