Kura (CS) Ltd.
TypeLimited company
IndustryCustomer Management Solutions
Founded2015
FounderBrian Bannatyne CEO
FateActive
HeadquartersGlasgow, Scotland, UK
Number of locations
4
Area served
UK and US
Key people
Brian Bannatyne, Julie McIntosh, Janine Hunt & Kenny Rodgers
ProductsSyntelate, Relatis, Cams, TeQuios
OwnerOwner managed
Number of employees
Over 2000
Websitewww.wearekura.com

Kura is a contact centre company based in Glasgow, Scotland.[1][2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.[3]

History

Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.

Accreditations

Kura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.

References

  1. "KURA (CS) LIMITED - Overview (Free company information from Companies House)".
  2. "About Kura". wearekura.com. 13 February 2017. Retrieved 20 March 2017.
  3. "About Kura". wearekura.com. Retrieved 15 November 2015.

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