| Formation | 2005 |
|---|---|
| Type | Government-Linked, Non-Profit |
| Headquarters | Kuala Lumpur, Malaysia |
Key people | YB Dr. Zaliha Mustafa, Joint Chairman
YB Mohd Rafizi Ramli, Joint Chairman YBhg. Datuk Dr. Muhammad Radzi Abu Hassan, Director YBrs. En. Ahmad Shahizam Mohd Shariff, Independent Director YBrs. Pn. Eunice Chan, Independent Director YBhg. Datuk Dr. Kuljit Singh, Independent Director |
Parent organization | Ministry of Health Malaysia (MOH) |
| Website | https://www.malaysiahealthcare.org, www.mhtc.org.my |
The Malaysia Healthcare Travel Council (MHTC) was established by the Ministry of Health, Malaysia (MOH) in 2005. MHTC is responsible in advocating for the healthcare travel industry in Malaysia, coordinating industry collaborations and building public-private partnerships at home and abroad. The Malaysia Healthcare brand was introduced in 2009 with its own logo and tagline, "Quality Care for Your Peace of Mind". In 2011, MHTC was corporatised as an independent entity to coordinate Malaysia's healthcare travel sector.
History
In 2003, a small unit under the Corporate Division of the Ministry of Health was established, which includes experts knowledgeable in healthcare to advise and guide the Ministry of International Trade and Industry (“MITI”) and MATRADE representatives in showcasing Malaysia's healthcare travel industry. This unit grew into the “Health Services” unit under the Corporate Services Division, forming a microcosm of what is known as MHTC today.
MHTC was corporatised under the National Key Economic Area (“NKEA”) in 2011,[1] with an aim to enable the agency to fulfil its role as the promoting and facilitating arm of the Ministry of Health.
In 2018, due to the change in the government,[2] MHTC was shifted under the purview of the Ministry of Finance.[3]
The Global Market Report 2018 places Malaysia as the world's top healthcare travel destination by volume.[4]
In 2019, Malaysia Healthcare welcomed over 1.2 million healthcare travellers. Over the past decade, some of the top countries of arrival are Australia, Bangladesh, China, India, Indonesia, Japan, Philippines, Singapore, United Kingdom (UK) and United States of America (USA). [5] [6]
The top treatments sought by healthcare travellers over the past decade are Cardiology, Fertility, Oncology, Orthopaedics, Neurology, Premium Health Screening and Dental.
A 2020 study ranked the country in the top 10 wellness destinations.[7]
Malaysia Healthcare Lounge and Concierge (MCL)
The MCL provides a one-stop centre for patients to refer to upon their arrival in Malaysia. The concierge provides assistance and facilitates the patient's journey in what could potentially be unfamiliar surroundings and is integrated with the MHTC Call Centre.
| Kuala Lumpur International Airport (KLIA)
Arrival Hall, Gate 8 (+603 8776 6168) |
Kuala Lumpur International Airport 2 (KLIA2)
Departure Area, Level 3 (+603 8778 5566) |
Penang International Airport (PIA)
Level 1, Arrival Concourse (+604 643 1626) |
Medical Travel Media Awards (MTMA)
An event to celebrate both international and local media's contribution to building awareness of Malaysia's healthcare travel industry. MTMA invites local and international media participants to submit their editorials in the following categories:
● Best Print Medical Travel Report (Malaysia / International)
● Best Online Medical Travel Report (Malaysia / International)
● Best Broadcast Medical Travel Feature (Malaysia / International)
● Best Medical Travel Influencer (Malaysia / International)
● Medical Travel Editorial Team of the Year (Malaysia / International)
● Medical Travel Journalist of the Year (Malaysia / International)[8]
MHTC Milestones, Awards and Accolades
2009
● Announcement of the Investment Tax Allowance (ITA)
● Establishment of MHTC[9]
● Establishment of Advisory Council
● Introduction of criteria and benefits for MHTC Membership Programme
2010
● Healthcare Travel industry is placed under Entry Point Project 4 of the National Key Economic Area (NKEA)
● ITA incentive for healthcare travel effective from 1/1/2010 to 31/12/2014[10]
2011
● Healthcare travel industry is highlighted as a key growth sector in the Tenth Malaysia Plan[11]
● Corporatisation of MHTC
● Malaysia Healthcare brand and logo is developed
● Launch of the Malaysia Healthcare magazine
2012
● Malaysia Healthcare Opens Representative Office opened in Jakarta.
● Malaysia International Health Tourism Expo (MIHTE) 2012 was held
● Malaysia Healthcare’s Call Centre was established
2013
● MHRO established in Hong Kong
● MHRO established in Bangladesh
● Partnership for Healthcare Travel Excellence (PHTE) programme commences
● Malaysia Healthcare Concierge and Lounge (MCL) established in KLIA
● MIHTE 2013 was held
2014
● Held Malaysia Healthcare Business Forum
● MCL established in PIA
2015
● Healthcare travel is recognised as one of the key export sectors under the National Export Council
● International Medical Travel Journal (IMTJ) awards Malaysia with Destination of the Year Award
● Establishment of national data collection system
● MHTC Membership programme introduces categories and benefits
● MHTC wins IMTJ’s Cluster of the Year award
● MHRO established in Vietnam
● MHRO established in Myanmar
● Extension of ITA until 2017
2016
● Healthcare travel is included in 11th Malaysia Plan[1]
● Visa application process expedited for healthcare travellers from Myanmar and Bangladesh
● Double tax deduction for accreditation
● Malaysia wins Destination of the Year Award from IMTJ Awards
● MHTC wins IMTJ’s Cluster of the Year award
● MHTC runs first insigHT conference
● MHTC signs MoU with Malaysia Airlines MAB
● Malaysia Healthcare hits MYR1 billion in revenue
● Meet-and-Greet Service introduced at MCL
2017
● Malaysia wins IMTJ’s Destination of the Year award.
● MHTC wins IMTJ’sCluster of the Year
● Malaysia Healthcare hits 1 million in healthcare traveller volume.
● Malaysia is positioned as the Fertility and Cardiology Hub of Asia[1]
● Break out to China, focussing on fertility.
● Malaysia Healthcare participated in the UNWTO-Roundtable on Medical Travel Industry Guidelines
● MHTC conducted a medical travel service capacity study for the industry
2018
● MHTC shifts to under the purview of the Ministry of Finance
● MYR20 million allocated to healthcare travel industry development during Budget 2019[1]
● Extension of ITA and double tax deduction
● eVisa (Medical) introduced for faster visa processing
● Ran first-in-the-world Medical Travel Media Awards
● MHTC signs MoU with AirAsia[1]
● MHTC signs MoU with Ikatan Dokter Indonesia
● Brand Health Study is conducted
2019
● Visit Malaysia 2020 is announced, supporting Malaysia Healthcare’s very own Malaysia Year of Healthcare Travel 2020
● MCL established in KLIA2
● Malaysia International Referral Centre (MIRC) established in China[1]
● MIRC2 established in China
● Malaysia identified as WHO preferred hospitals[2]
● Hosted inaugural MTMA
● Received ranking as top global destination for healthcare travel by value by IMTJ
● Break into Cambodia and Qatar
● Launched Malaysia Year of Healthcare Travel 2020
● Opening of MIRC3
2020
● International Medical Travel Journal (IMTJ) Medical Travel Awards 2020[1]
● Health and Medical Tourism: Destination of the Year
● Health and Medical Tourism: Cluster of the Year
2021
● Asia Pacific Healthcare & Medical Tourism Awards (2021)[1]
● Outstanding Leadership in Healthcare Travel in the Asia-Pacific: Malaysia Healthcare Travel Council
● MasterCard-Crescent Rating Global Muslim Travel Index (2011 - 2019, 2021) - Top Country for Muslim Travel
2022
● Global Health Asia-Pacific Healthcare & Medical Tourism Awards (2022) - Outstanding Leadership in Healthcare Travel in the Asia Pacific: Malaysia Healthcare Travel Council
● The Stevie Awards (19th Annual International Business Awards) - 2022 Communications or PR Campaign of the Year - Healthcare category
2023
● Global Health Asia-Pacific Healthcare & Medical Tourism Awards (2023)[1] - Outstanding Leadership in Healthcare Travel: Malaysia Healthcare Travel Council
● PR Awards Asia[2] Campaign - Post-Pandemic Recovery (Bronze)
■ Malaysia Healthcare Expo: Accelerating Post-Pandemic Recovery
● Nasdaq[3] - #1 Safest Place to Retire in Asia for Less Than $2K a Month
References
- ↑ "TENTH MALAYSIA PLAN 2011-2015" (PDF).
- ↑ Gopalan, Divya. "Why did Malaysians rally behind Mahathir-led coalition?". www.aljazeera.com. Retrieved 2023-08-29.
- ↑ Ayman (2019-10-17). "Malaysia focuses on medical tourism for Kingdom's future". CapitalCambodia. Retrieved 2023-08-29.
- ↑ "MALAYSIA, THE WORLD'S HEALTHCARE MARVEL". Islamic Tourism Centre of Malaysia | ITC. 2021-09-07. Retrieved 2023-08-29.
- ↑ "Malaysia: An Emerging Global Giant in Medical Tourism". www.magazine.medicaltourism.com. Retrieved 2023-08-29.
- ↑ "Putting the spotlight on orthopaedic conditions". New Straits Times. 10 April 2022.
- ↑ Jamin, Aziean; Rahmafitria, Fitri; Nurazizah, Ghoitsa Rohmah (December 30, 2020). "Rebuilding Health Tourism Destination Image After Covid-19: The Case Of Malaysia And Indonesia". 2020 IEEE 8th R10 Humanitarian Technology Conference (R10-HTC). pp. 1–6. doi:10.1109/R10-HTC49770.2020.9357057. ISBN 978-1-7281-1110-0. S2CID 232062927 – via IEEE Xplore.
- ↑ "Medical Travel Media Awards".
- ↑ "Malaysia South-South Association". MASSA.
- ↑ "MIDA Tax Incentives Facilities for the Service Sector" (PDF).
- ↑ "Tenth Malaysia Plan 2011-2015" (PDF).