 WA's customer-owned bank | |
Native name | Police & Nurses Limited |
|---|---|
| Type | Mutual Bank |
| Industry | Banking |
| Headquarters | , |
Key people | Andrew Hadley (CEO) Stephen Targett (Chair) |
| Products | Retail banking Insurance Home loans |
| Owner | Members |
| Website | pnbank |
P&N Bank is a division of Police & Nurses Limited and is an Australian customer-owned bank based in Western Australia. Operating under a mutual model, P&N Bank provides retail banking services such as home loans, savings accounts, and insurance services. The bank has a network of branches throughout greater Perth and Bunbury and has a Perth based Contact centre which is open 6 days a week.
P&N Bank is a member of both COBA, the industry body that represents credit unions, building societies and mutual banks in Australia, and BCCM (Bureau of Credit Unions, Co-operatives and Mutuals). As a customer-owned bank, there are no third-party shareholders.
P&N Bank is one of the major sponsors of the Perth Wildcats basketball team and is a proud supporter of local charities and not-for-profits working to better the lives of WA residents.
History
Police & Nurses Credit Society originated in Western Australia in 1990 from the merger of the Police Credit Society of Western Australia Ltd [1] and Western Australia Nurses Credit Society Ltd.[2] In 2001, the organisation merged with Energy Credit Union Ltd,[3] which was the amalgamation of a number of smaller WA credit unions, the oldest of which was established in 1949. Around 15 credit unions make up P&N Bank's history.
- 1969 – Western Australian Police Union Cooperative Credit Union Society Limited established
- 1972 – WA Nurses Credit Society Limited established
- 1981 – MTT Salaried Officers Association Credit Union merged with the Police Credit Society and membership was extended to members of the Army, Navy and Air Force
- 1990 – Merger of the Police Credit Society and the Nurses Credit Society to Police & Nurses Credit Society
- 2001 – Energy Credit Union merged into Police & Nurses Credit Society
- 2013 – Members vote to rebrand Police & Nurses Credit Union to P&N Bank*
- 2019 – BCU became a division of Police & Nurses Limited, establishing a national multi-brand organisation with P&N Bank operating in Western Australia and BCU Bank operating in NSW and south eastern Queensland.
*In March 2013, after obtaining regulator approval, Police & Nurses Credit Society became a mutual bank trading as P&N Bank.
Corporate governance
The P&N Bank Board of Directors is responsible for the Corporate Governance of the bank and its controlled entities. The Board manages the business in accordance with its policies, legislation, APRA prudential requirements and the P&N Bank Constitution. To ensure the Board can fulfil its responsibilities and comply with policies and ethical standards, a Code of Conduct and Board Charter are in place.
Awards and recognition
- 2023 – Awarded ‘Most Recommended Customer-owned Bank’ and 'Best Customer Service’ at the DBM Australian Financial Awards.
- 2023 – State winner of the Mutual/Credit Union Lender Award at the MFAA WA State Excellence Awards.