A diagram displaying feedback about a workshop in a sandwich shape. A background with + signs is for the positive evaluations; a background with ~ and - signs is for the negative evaluations.
A praise sandwich, compliment sandwich[1] or feedback sandwich is a rhetorical technique to deliver criticism in a way that it is accepted by the criticized person.
It is named after the metaphor of a sandwich since it has three parts:[2]
- Praise of the addressee
- Expressing what the speaker dislikes about the person
- Further praise of the addressee
In spite of the speaker's intention, it can be rejected if the criticized person detects that the praises were insincere and just a vehicle for the criticism or if the person prefers straightforward communication. They could label it a shit sandwich. It can also fail if the receiver just picks the praise and ignores the criticism.[2]
Authors have discussed its effect and how to improve it.
See also
Look up shit sandwich in Wiktionary, the free dictionary.
- Corrective feedback – Practice in the field of learning and achievement
- Performance appraisal – Method to document and evaluate an employee's job performance
References
- ↑ Moss, Simon; Francis, Ronald (2007). The Science of Management: Fighting Fads and Fallacies with Evidence-Based Practice. Australian Academic Press. ISBN 978-1-875378-78-4.
- 1 2 Appelo, Jurgen (2015-08-17). "Ditch The Praise Sandwich, Make Feedback Wraps". Forbes. Retrieved 3 May 2022.
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