CustomerXPs Software Pvt. Ltd.
IndustrySoftware, Financial technology
Founded2006
HeadquartersBangalore, Karnataka, India
Key people
Rivi Varghese (Co-founder, CEO), Aditya Lal (Co-founder, CTO), Balaji Suryanarayana (Co-founder, COO), Sandhya V. (Co-founder, CFO)[1]
Number of employees
210

CustomerXPs is a Bengaluru-based software product company providing financial crime risk management and customer experience management solutions to banking institutions. Founded in 2006, the company sells its financial crime risk management software product under the brand name Clari5.[2][3][4][5] CustomerXPs is identified as one of the top 100 global regtech companies.[6]

History

CustomerXPs was founded in 2006 by Rivi Varghese, Aditya Lal, Balaji Suryanarayana and Sandhya V.[7] The company launched Clari5 is launched in 2012[8] and a year later received funding of $4 million from JAFCO Asia.[9] In 2014, CustomerXPs launched Clari5 sherlock to fight multichannel banking frauds with Big Data Analytics and was recognized as one of Gartner’s top vendors for online banking fraud detection.[10]

In 2017, CustomerXPs had managed 200 million accounts at a single site, which is one of the largest real-time implementations.[11]

Funding

In 2008, Sharad Hegde, former Infosys chief technology officer, became an angel investor in CustomerXPs by investing about $1 million. In January 2011, CustomerXPs raised Series A funding of $4 million from investment firm JAFCO Asia.[12][3] CustomerXPs has also received funding from Microsoft Accelerator.[13][14]

References

  1. "How startups like RedBus, India Homes, Zovi & CustomerXPs gained from some of India's best-known mentorst". The Economic Times.
  2. "Best fraud detection product: Clari5 - Risk.net". Risk.net. 4 July 2016. Retrieved 6 November 2017.
  3. 1 2 "Breaking the silos – SmartCEO". smartceo.co. Retrieved 6 November 2017.
  4. "CustomerXPs recognized by Chartis as an Enterprise Solution player in the 2016 RiskTech Quadrant for Enterprise Fraud Technology". Retrieved 6 November 2017.
  5. Vishwanathan, Vivina (14 June 2016). "A beating heart for faster money access". livemint.com/. Retrieved 6 November 2017.
  6. "India's CustomerXPs, IDfy among the Top 100 Global Regtech Companies for 2020". Moneycontrol. Retrieved 21 March 2020.
  7. "India's CustomerXPs, IDfy Among The Top 100 Global Regtech Companies For 2020". Moneycontrol. Retrieved 9 December 2021.
  8. "CustomerXPs Earns Gartner's 2012 "Cool Vendor" in Marketing". Clari5. 10 May 2017. Retrieved 9 December 2021.
  9. "CustomerXPs raises $4m from Jafco Asia in Series A funding". Reuters. 15 June 2011. Retrieved 9 December 2021.
  10. "ThreatMark Listed as a Representative Vendor in Gartner's Market Guide for Online Fraud Detection | ThreatMark". Retrieved 9 December 2021.
  11. Chawla, Vishal (11 September 2020). "The Top Fraud Analytics Startups In India". Analytics India Magazine. Retrieved 9 December 2021.
  12. "CustomerXPs a software with a human touch". The Economic Times. 12 September 2011. Retrieved 6 November 2017.
  13. "Microsoft and Wipro to help startups grow business". Techcircle.in - India startups, internet, mobile, e-commerce, software, online businesses, technology, venture capital, angel, seed funding. 7 December 2016. Retrieved 6 November 2017.
  14. Abrar, Peerzada (26 August 2017). "Microsoft eyes late-stage startups in India". The Hindu. ISSN 0971-751X. Retrieved 6 November 2017.


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