Fares to use the Toronto Transit Commission (TTC) transit system in Toronto, Ontario, Canada, can be paid with various media. The price of fares varies according to age (concessions for seniors and youth, free for children 12 years of age and under), occupation (discounts for post-secondary students), income level, and health condition of riders (Fair Pass program).[1][2]
For the payment of fares, the TTC uses Presto fare media, which are tapped on Presto readers to charge fares and validate transfers. Fare media includes Presto cards (multiple-use, stored-value, electronic fare cards), Presto tickets (single-use, electronic paper tickets)[3] and open payment (credit and debit cards as well as mobile devices).[4] Legacy fare media (cash, tokens and legacy tickets) are still accepted to pay fares but tokens and legacy tickets are no longer sold to the general public.[5]
Fares
All Presto card and contactless credit and debit card fare payments on the TTC for single-ride use as well as customers using one-ride or two-ride Presto tickets are valid for two hours from the first tap-in when one boards any TTC street vehicles or enters the paid zones in the TTC subway stations.
These are the fares as of 15 August 2023:[6][1]
Fare type | Adult | Youth 13–19 | Senior 65+ | Child 12 & under | Fair Pass |
---|---|---|---|---|---|
Cash fare | $3.35 | $2.40 | $2.30 | Free | N/A |
Presto card | $3.30 | $2.35 | $2.25 | Free | $2.10[2] |
Credit/debit card | $3.30 | N/A | N/A | Free | N/A |
Fare type | 1-ride | 2-ride | Day pass |
---|---|---|---|
Presto tickets | $3.35 | $6.70 | $13.50 |
TTC Monthly passes are available only on the Presto card. All the prices below are per month, with monthly subscription prices listed for the 12-month passes:[1]
Passenger type | Cost per month | |||
---|---|---|---|---|
Monthly pass | 12-month pass | |||
Adult | $156.00 | $143.00 | ||
Post-secondary student | $128.15 | — | ||
Senior and youth | $128.15 | $117.45 | ||
Fair Pass | $123.25[2] | — |
Concessionary fares
In addition to the regular fare that must be paid by adults (age 20–64), there are concessionary fares, some based on the rider's age.[1]
- Children aged 12 and under can travel fare free on the TTC. While children in this age group can travel fare-free on the subway and on TTC surface vehicles operating within Toronto city limits as well as those travelling to and from Mississauga using the 52B/D Lawrence West buses and Toronto Pearson International Airport; however, it does not apply on TTC-operated bus routes that travel into York Region (north of Steeles Avenue). Children must pay the appropriate York Region Transit (YRT) child fare for TTC bus routes operating in York Region (north of Steeles Avenue). Fares for children on the TTC overall were eliminated on 1 March 2015 as part of a general TTC fare price change.[7]
- Youth fares are available to those aged 13 to 19, who are required to provide ID upon request.
- Senior fares are available to those aged 65 or older, who are required to provide ID upon request.
There are two other concessionary fares that are not age-based. Both are implemented on the Presto card:
- The Fair Pass program is for Toronto residents who are low-income earners benefiting from any of the Ontario Disability Support Program (ODSP), Ontario Works, or a Toronto Child Care Fee Subsidy. Those eligible for the Fair Pass program receive a Presto card configured for the reduced Fair Pass price for either single rides or a monthly pass; Fair Pass users must renew their card annually to continue receiving discounted fares.[2]
- Post-secondary students enrolled at a post-secondary institution recognized by the TTC are eligible for a discounted monthly pass. Individuals travelling on such a pass must provide their TTC post-secondary photo ID upon request.[1]
In 2019, the TTC revised its description of "youth" and "student" for the purpose of fare pricing. Until early 2019, the TTC described a person aged 13–19 as a "student".[8] By mid-2019, the TTC described such a person as a "youth" (although the concessionary tickets and the fare vending machines on TTC streetcars still refers to such persons as "student"),[9] and used the word "student" in the context of a post-secondary student, who could be older than 19.[1]
Presto
The TTC supports three types of Presto fare media: the Presto card, Presto ticket and open payment methods by contactless credit and debit cards. All of these process fares and transfers by means of tapping the Presto media on Presto readers, which are located on buses, on streetcars, and at subway entrances.[3]
The TTC pays Metrolinx a 5.25-percent commission on fare revenue from Presto use. The TTC estimates the total commission paid for 2019 to be $50 million. The Presto contract between the TTC and Metrolinx went into effect in 2012 and expires in 2027, after which the TTC is free to switch to another fare system. The TTC adopted Presto in 2012 due to provincial pressure, including the threat of reduced provincial funding to the TTC.[10]
Presto card
The Presto card is a stored-value smartcard that can be used on the TTC, along with GO Transit, Union Pearson Express and eight other transit service providers across the Greater Toronto and Hamilton Area as well as on OC Transpo in Ottawa (similar to the OPUS card used in the Greater Montreal area and Quebec City and the Compass Card used in the Metro Vancouver area).
Using the Presto card on the TTC, a cardholder can pay adult single fares with the option of lower concessionary fares for senior, Fair Pass, post-secondary student, youth, or child riders.[1] (Even though children ride free, a child Presto card allows the child to pass through the fare gates at unstaffed subway station entrances.)[3]
The Presto card can be optionally loaded with a TTC monthly pass which provides unlimited travel across the TTC network for the corresponding month selected. There is also concessionary pricing available for eligible senior, Fair Pass, post-secondary student, or youth riders.[1][2] The 12-month pass is a commitment by an adult, senior or youth Presto cardholder to purchase 12 consecutive monthly passes, and receive a discounted monthly price for each pass.[11] Presto cardholders can add a monthly pass to their Presto card during the last twelve days of the previous month and the first eight days of the new month.[3]
When using a Presto card to pay a single fare, a two-hour transfer is automatically recorded. From the time of initial tap-on, the transfer is valid for two hours, during which passengers can enter and exit TTC vehicles or subway stations and change direction of travel repeatedly without having to pay any additional fare.[12]
Presto ticket
A Presto ticket is a limited-use, reinforced paper ticket with an embedded electronic chip. Like the Presto card, users must tap the Presto ticket on a Presto reader when entering a TTC bus, streetcar or subway station. Unlike the Presto card, they do not support concessionary fares; it is valid only for TTC services. Unused Presto tickets expire 90 days from the day of purchase. It is still possible to exchange an expired ticket, if unused, for a valid one up to one year past the printed expiration date.[13]
Presto tickets are accepted at all TTC subway stations, including those outside city limits. However, on surface routes, Presto tickets can only be used within the City of Toronto's limits (including both sides of Steeles Avenue itself) and at Toronto Pearson International Airport in Mississauga. On TTC-operated bus routes that travel into Mississauga (west of Pearson Airport) or York Region (north of Steeles Avenue), where an additional MiWay or YRT fare is required, they cannot be used.[3]
There are three types of Presto ticket: 1-ride, 2-ride and day pass. Like Presto cards, there is a two-hour transfer window available for 1- and 2-ride Presto tickets.[3] The TTC Presto day pass expires at 2:59 a.m. on the day following the ticket's first use.[14]
Contactless payments by credit or debit card
Since 15 August 2023, customers are also able to pay single-ride TTC fares by contactless credit and debit cards or mobile wallet by tapping these items on Presto fare readers. The charge is the same price as the adult Presto card TTC fare rates and two-hour transfers are also included in the cost of the fare. This method does not support concessionary fares for seniors, youths, and those eligible for the Fair Pass program.[15]
Legacy fare media
Legacy fare media include:[5][16]
- Cash
- Tokens
- Legacy tickets for seniors and youths
- Legacy TTC day passes (different from TTC Presto day pass tickets)
- Convention passes
On 1 December 2019, the TTC ceased sales of tokens, legacy tickets and legacy TTC day passes to the general public. However, those already purchased may continue to be used until further notice.
TTC paper transfers – obtained when a TTC fare is paid by cash, legacy ticket or token – which act as proof-of-payment and allow passengers to transfer between connecting TTC routes without having to pay another fare, are time sensitive and are good for a continuous, one-way trip on the TTC. Stopovers or return trips are not permitted.[17]
In addition to the single-trip legacy media, there are legacy (non-electronic) passes, which are simply shown to TTC employees – such as subway station attendants, bus or streetcar operators, roaming fare inspectors or special constables – as proof-of-payment:
- The legacy TTC day pass is valid for one person on a weekday. However, on weekends or holidays, the same pass can be used as a family/group pass: this means that a single pass can be used, at no additional charge, by two adults travelling together or by one or two adults accompanied by people aged 19 years or younger, with up to six people in the group. The pass can be bought in advance, to be marked with the date only when the owner is ready to use it. The pass is valid from the date marked until 5:30 a.m. the next day. The TTC Presto day pass has the same price as is with the legacy TTC day pass, but different rules. The TTC discontinued the sale of the legacy TTC day pass at its subway stations effective 1 December 2019.[18]
- The convention pass is available only to those attending conventions, trade shows, and similar conferences; it is not sold to the general public. The TTC issues these passes for the applicable number of days and sells them to convention operators.[19]
Special fare arrangements
Fares outside Toronto
The TTC operates several routes – including the western branch of Line 1 Yonge–University – that cross the Toronto city limits, and an extra fare is charged when crossing the fare boundary on buses. In York Region and the City of Mississauga (where the fare boundary is set at Pearson Airport),[20] these TTC bus routes operate under a contract agreement to those municipalities. The additional fare is equal to either the YRT or MiWay fare, and transfer privileges with their connecting buses are included.[21]
For the two Line 1 subway stations fully in Vaughan – Highway 407 and Vaughan Metropolitan Centre – no extra fare is charged to reach these stations to simplify fare collection, and these stations are part of the Toronto TTC fare zone. An additional fare is charged when transferring between the TTC subway and connecting suburban transit systems, such as YRT, at these stations, as is the case when transferring to suburban transit systems located in or bordering Toronto. This is similar to the situation in 1968, when the subway was first extended outside Toronto's pre-1998 limits, when an internal TTC fare zone system was in place (see Zone fares (1954–1973)).
TTC Times Two
While separate fares are charged when transferring between TTC and Metrolinx-owned GO Transit or Union Pearson Express (UPX) fare-by-distance services, riders who paid an initial TTC fare with cash, tokens or tickets and obtain a paper transfer can use GO or UPX for an intermediate stage of their journey and can change back to the TTC – at designated locations only – without having to pay a second TTC fare to complete a trip; this policy is called "TTC Times Two". These restrictions do not apply when using Presto.
Presto procedures
Purchasing Presto media
Presto cards can be purchased, or loaded with a balance, by the following means:[20]
- Online from the Presto website (if the Presto customer has previously created a "My PRESTO account")
- Through the Presto mobile app (if the Presto customer has previously created a "My PRESTO account")
- Presto vending machines in TTC subway stations, as well as at select GO Transit and Union Pearson Express railway stations
- At most Shoppers Drug Mart stores
- At the TTC Customer Service Centre above Davisville station
Presto cards purchased from the Presto website or from Presto vending machines are set to the adult fare rates. For concessionary fares (excluding the Fair Pass program), a Presto cardholder must take their Presto card to either a Shoppers Drug Mart store, a fare and ticket service counter located at select GO Transit and Union Pearson Express railway stations or the TTC Customer Service Centre with appropriate ID to have the concession fare rate set.[3] In the case of those eligible for the Fair Pass program, ODSP or Ontario Works case workers can grant approval of the discount for their clients.[2]
Presto tickets are sold at Presto vending machines at all subway stations.[20] They are also sold at most Toronto Shoppers Drug Mart stores. A customer can purchase up to ten Presto tickets at a time from a Presto vending machine at subway stations. Presto tickets must be used within 90 days of purchase, though some print the date of expiry and some do not.[3]
Presto vending machines are also available at Toronto Pearson International Airport at each of Terminals 1 and 3, ground transportation level for both. These sell both Presto cards and Presto tickets.[20]
Presto cardholders can purchase and load a TTC monthly pass onto a card online, at a TTC subway station vending machine, or at a Shoppers Drug Mart store. TTC 12-month passes can only be purchased and loaded onto a card online.[3]
Metrolinx granted Shoppers Drug Mart exclusive retailing rights to sell Presto fare media. As of June 2019, there were 136 Shoppers Drug Mart stores in Toronto selling Presto products.[22] Presto has a mobile app that can be downloaded through Google Play or Apple's App Store and also allow mobile devices to be used for payment using Presto.[3]
Using Presto media
A rider paying their fare with a Presto card, Presto ticket or credit and debit cards must tap on a Presto reader every time the rider boards a bus (including Wheel-Trans) or streetcar, or passes through a fare gate at a subway station. All buses and streetcars have a Presto reader at each door. Presto customers may board by any door on a streetcar. On most buses, customers can only board by the front door, unless that bus is replacing a streetcar or inside the fare paid zone of a subway station.
When paying a single fare, Presto automatically records a timed transfer. From the time of initial tap-on, a transfer with Presto is valid for two hours, during which passengers can enter and exit TTC vehicles or subway stations and change direction of travel repeatedly without having to pay any additional fare.[12][3][23] Presto users must tap on every time they either enter a subway station or board a surface vehicle. If the two-hour transfer expires while riding on a TTC vehicle, Presto fare holders may finish the trip on that vehicle without paying another fare or risking a fine. If the rider subsequently boards another vehicle after expiry, then another fare needs to be paid.[24][3]
Presto card, credit card and debit card customers can also pay GTA zone fares for TTC bus routes serving areas outside of the City of Toronto. A TTC fare is charged within Toronto. A MiWay fare is charged on TTC buses (specifically the 52B/D Lawrence West buses) travelling west of Toronto Pearson International Airport into Mississauga (west of Bresler Drive and Jetliner Road along Airport Road). (This does not apply to TTC buses terminating at the airport.) A York Region Transit fare is charged on TTC buses travelling north of Steeles Avenue into Vaughan and Markham, which are located in York Region. Riders crossing the zone boundary must tap their Presto card, credit card or debit card twice, once when boarding the bus and again when leaving. However, this is not necessary on the subway as double fares are not charged to enter or exit Highway 407 and Vaughan Metropolitan Centre stations, despite these stations being fully located in York Region.[21]
Customers require proof-of-payment when riding streetcars. Presto media provides this proof after the customer taps it on a Presto reader. Roving TTC employees such as fare inspectors or special constables may check a customer's Presto media using a handheld portable reader.[3]
Future
Pending board approval,[25][26] the TTC is expected to participate in the province's One-Fare program later in 2024. The program would eliminate double fares for riders transferring between participating GTA transit agencies in the 905 regions as well as GO Transit. Under the One-Fare program:
- Riders who begin their trips on the TTC would pay the regular TTC fare; when they transfer onto GO Transit, they would receive a discount that is equal to the cost of the appropriate TTC Presto fare.
- Riders who begin their trips with GO Transit would pay a regular GO fare; when they transfer onto the TTC, they would not be charged an additional fare. For such a trip, only the GO Transit fare would be charged.
- Riders transferring between the TTC and other participating 905 transit agencies would have a free, two-hour transfer without paying a second fare.
To get the free inter-agency transfer, riders would need to use a Presto card, Presto in Mobile Wallet, debit card or credit card rather than paying with cash, a TTC ticket or a token. The Province of Ontario has pledged to reimburse GTA transit agencies so they have no revenue loss due to the free transfer.[27] Along with GO Transit, the participating transit agencies would be the TTC, MiWay, Brampton Transit, York Region Transit and Durham Region Transit.[28]
As of August 2023, the TTC is operating both the Presto and legacy fare systems. The TTC describes the Presto system as still incomplete, preventing it from dropping the legacy fare system. The TTC and Metrolinx have yet to resolve a dispute about deliverables for the Presto system. The TTC wants Metrolinx to implement the following additional features:[29][30]
- Allow Presto paper TTC tickets to be provided on streetcars and buses to replace the paper transfers issued to riders who pay by cash[31]
- Expand the retail network selling Presto fare media
Other ideas that the TTC had considered in 2015 for the Presto card were distance-based fares and premium fares for rush-hour travel.[32] However, a June 2019 TTC report on Presto implementation made no mention of those two ideas.[31]
For both the future Line 5 Eglinton and Line 6 Finch West light rail lines, the TTC plans to install full-service Presto fare vending machines on the platforms of each surface stop. Light rail riders would need to pay or validate their fare on the platform before boarding a light-rail vehicle. Grade-separated stations will have subway-style fare gates to prevent fare evasion.[33]
By February 2022, the TTC was considering replacing the Presto TTC monthly pass with fare capping. This would benefit some riders who are unable to buy the pass up front or who are unsure if they would make enough trips in a month to justify a monthly pass. An adult paying the regular fare would need to make 48 trips in a month to justify buying a monthly pass rather than paying by single fares. The percentage of TTC customers using a monthly pass has fallen from 50 percent in 2015 to 30 percent in 2019, a major cause being that a single fare paid via Presto allows two hours of unlimited travel on the TTC. Also being considered is reducing the concession fare for seniors and youth to be the same price as for Fair Pass users.[34]
Legacy fare procedures
Phase-out
As of March 2023,[35] legacy fare media (cash, tokens and legacy discounted tickets) were still accepted for fare payment but the general public could no longer purchase tokens and legacy tickets. At least one priority entrance of each subway station has a fare line for payment by legacy media, after which the rider obtains a paper transfer from a machine to act as proof of payment. On buses, riders board at the front door(s) to deposit legacy media into a fare box and ask the driver for a paper transfer. On streetcars, passengers paying by cash (who must use exact change in coins as these machines do not give change) or tokens pay their fare at one of the two fare vending machines (FVMs) at the second and third doors of the vehicle and obtain a receipt as proof of payment; customers paying with legacy tickets use ticket validator located beside the fare vending machines to date-and-time stamp their ticket. When transferring onto a connecting bus or entering a subway station through the fare gates, the stamped legacy ticket must be dropped into the fare box and the rider may obtain a paper transfer as their proof of purchase and to connect with other TTC routes.[3][36]
In late 2017, with the opening of Line 1's Toronto–York Spadina Subway Extension, the TTC began a process of discontinuing the sale of all legacy fare media products and introducing roaming customer service agents (CSAs) in lieu of collectors at those stations, as well as replacing collectors with CSAs at Sheppard West and Wilson stations, with the goal of eliminating them at all stations. To this end, the TTC had already discontinued the sale of legacy fare media products at Line 1 stations between Lawrence West and Vaughan Metropolitan Centre stations by 6 January 2019.[37][38] This plan was not fully carried out because as of January 2022, at least one priority entrance at every station has a fare lane for riders paying by cash or legacy media and most subway stations still have collectors.[39][40][41]
In 2018, the TTC had planned to phase out all legacy fare media and cash fares, eventually accepting only Presto fare media.[42] As of 1 December 2019, the TTC discontinued the sale of legacy fare media (tokens, tickets, GTA weekly passes, and non-electronic day passes) at its remaining subway stations but continued to sell tokens and legacy tickets to school boards and social service agencies pending the availability of Presto bulk sales.[5] The TTC also continued to sell legacy media to third-party vendors such as pharmacies and convenience stores.[35] As of February 2022, the TTC was still operating both the Presto and legacy fare systems because the TTC viewed the Presto system rollout as incomplete. The TTC and Metrolinx were in a dispute as to what features Presto should provide.[30] By November 2021, the TTC were considering revising this plan: when Line 5 Eglinton and Line 6 Finch West opened, fare vending machines located on surface stop platforms would each have a ticket validator to accept legacy tickets.[33]
By February 2023, the use of legacy tickets and tokens had declined, but the TTC was still making bulk sales of legacy media to social agencies, city programs and other institutions for distribution to their clients. There were about 200 institutions receiving bulk sales. As of February 2023, 40 percent of bulk sales were Presto tickets rather than legacy media.[43]
Effective 25 March 2023, the TTC stopped the sale of tokens at third-party retailers but had not yet set an end date for the use of tokens.[35][44]
Purchasing media
Until 30 November 2019, legacy fare media (such as discounted tickets, along with tokens and legacy TTC day passes) could be purchased at staffed collector booths at most TTC subway stations.[36][45] The TTC does not issue refunds for old media and encourages holders of such media to use them up.
On the TTC's Flexity Outlook streetcars, the fare vending machines are located at the second and fourth modules of each car near the double doors. These machines dispense single-ride paper tickets when payment is made using tokens or coins.
Payment
At subway stations
All subway stations have at least one entrance equipped with either a farebox staffed by a customer service agent or a traditional collector booth where customers can make or prove fare payment with legacy fare media (cash, legacy tickets, tokens, transfers, and legacy TTC day passes). Children (aged 12 or under) without a Presto card can gain free access to the system through these staffed entrances.[45]
Before the transition to Presto, TTC subway stations had two types of fare gates, metal push-bar tripod turnstiles at staffed entrances and floor-to-ceiling turnstiles at unstaffed subway entrances, both of which allowed customers to pass through the gates by inserting a token or swiping a fare card with a magnetic strip, such as a monthly or weekly TTC pass or a GTA weekly pass.[46] From 2016 to 2018, the TTC introduced new plexiglass paddle-style fare gates at all subway station entrances, which replaced the old tripod turnstiles used at staffed entrances and floor-to-ceiling revolving turnstiles used at unstaffed entrances.[47] The first of these new gates were installed at Main Street station in March 2016 and they were added to all subway station entrances by June 2018, with Finch being the last station to have Presto fare gates and readers installed at its entrances.[48] In 2019, after physical passes were discontinued, the swipe card readers were removed. Following these removals, only Presto customers can pass through unstaffed fare gates. Customers with legacy fare media, such as cash and paper transfers, can only enter at staffed entrances.[49][3] Once the conversion to Presto is complete and legacy TTC fare media are no longer accepted, the only way to enter a subway station will be through the fare gates using Presto media.[22]
On TTC buses and streetcars
On buses, legacy tickets, tokens or cash (change not given) must be deposited into a farebox by the front door near the operator, while Presto, credit and debit card users must tap their card on a Presto fare reader to validate their fares. [20]
On the Flexity streetcars (both the Outlook and the Freedom models), the operator is situated inside a separated cab and does not monitor fare payments. For legacy fare media users, fare payment procedures on the Flexity vehicles are as follows:[50]
- Two fare vending machines dispense 1-ride tickets (which serve as customer's proof of payment and as transfers onto other TTC services) when a fare is paid with cash (coins only, no change given) or tokens only. From January 2016 to December 2018, they also accepted payment by contactless credit and debit cards as well, but that functionality was removed due to reliability issues.[51]
- Tickets for legacy fares must be validated by inserting them into one of the two red TTC ticket validator machines located beside the FVMs.
Customers can neither purchase Presto fare media nor load money or a TTC transit pass onto their Presto fare media on any TTC transit vehicle.
Transfers
A transfer is a proof-of-payment (POP) receipt issued when a fare is paid by cash, token or legacy ticket. It allows riders to switch between most routes without paying additional fares and can be shown as POP to TTC fare inspectors or special constables while riding on board streetcars. (POP is mandatory when riding on streetcars.[52]) A paper transfer is valid to complete a one-way continuous trip without stopovers, with route changes allowed only at valid transfer points generally at an intersection where two routes cross.[17] The transfer rules used to be the same for both Presto and legacy users; however, since 26 August 2018, Presto provides its users a two-hour timed transfer. Presto users do not require paper transfers as a transfer is stored electronically on their card or ticket once they perform their initial tap on a reader.[17][12]
Three forms of paper transfers are used on the TTC:
- On buses, transfers are issued directly by vehicle operators. These transfers are pre-printed with the route and date and torn off from a holder that with tears in certain locations on the bottom and the side, marking it with the time of issue and direction of travel.[53]
- At subway stations, transfers can be obtained from machines near entry points into the station after customers pay their fares and pass through the fare gates. The machines print the name of the station where the transfer was issued, as well as the date and time, on standardized thermal paper. They were introduced in the mid-1990s and are not valid on surface vehicles at the station (if no fare-paid terminal where transfers are not required is present) at which they are issued.[54]
- The fare vending machines found on board streetcars dispense single-ride paper proof-of-payment tickets, using thermal paper, similar to those used in the subway system. After a passenger pays their fares at the machine with coins or tokens, a one-ride paper POP ticket is printed out which shows the fare type, date, time, stop, route and vehicle where it was issued.[51]
History
Fares have increased substantially since the commission was formed, both in nominal and real terms.[55] There have also been major changes to the way fares are paid for and in the schemes used to determine fares.
Presto fare media (2007–present)
In 2007, the Toronto Transit Commission (TTC) committed to implement the Presto system at 14 of its major subway stations. In 2008, the TTC approved the use of a smartcard system[56] and worked with Presto in addressing the TTC's business requirements for "full" system participation.[57] An initial funding allocation of $140 million was earmarked by the provincial and federal governments and the City of Toronto; however, the TTC estimated in its 2009–2013 budget that the project would take $365 million to complete.[57] At a provincial funding announcement in March 2011, it was announced that Presto would become the TTC's fare card of choice, though details of financing were still to be worked out.[58]
On 28 November 2012, TTC CEO Andy Byford, TTC chair Karen Stintz, and Metrolinx signed the master agreement committing the TTC to the Presto fare payment system. The agreement fell under another master agreement that for the next ten years the new four LRT lines would be built by Metrolinx and operated by the TTC. The TTC was the last system to commit to Presto, while also being the largest system with the most users in Canada.[59] On 30 November 2014, the Flexity Outlook streetcars became the first surface vehicles on the TTC to be equipped with this system. The older Canadian Light Rail Vehicle (CLRV) and Articulated Light Rail Vehicle (ALRV) streetcars would follow one year later on 14 December 2015, when those cars were retrofitted with Presto machines as well, and all remaining surface vehicles (including buses) and at least one entrance of all subway stations were equipped with this system by 23 December 2016.[60][61]
In April 2016, Main Street was the first station on the subway system to have the new paddle-door fare gates, which replaced the old tripod turnstiles, installed. All subway stations (at least one entrance per station) became fully Presto-compatible by 22 December 2016.
From May to December 2016, Presto readers were installed in TTC buses from west to east. By 31 May 2016, all Queensway division buses were equipped with Presto readers. This was followed by Wilson and Arrow Road divisions in August 2016 and Malvern and Mount Dennis divisions in October 2016. Birchmount and Eglinton divisions were the last two divisions to have the Presto readers rolled out, with installations completed by 23 December 2016.
By September 2016, frequent reports emerged that Presto loading machines, fare gates, and the units for tapping cards were not functioning as initially expected.[62] The prevalence of these outages had the TTC calling the situation "unacceptable", although Byford noted the situation was improving.[63] Across 2016 and 2017, faulty Presto devices resulted in 1.4 million free rides on the TTC, each ride representing forgone revenue for the Commission.[64] The TTC estimated that from January 2016 to February 2018, it had lost $4.2 million in fare revenue as a result of problems with Presto readers, for which—as per the master agreement of 2012—Metrolinx was obligated to reimburse the TTC.[65]
In June 2017, the TTC made their monthly Metropasses available on the Presto card; initially, only the adult and senior versions were available; by the fourth quarter of 2018, student, youth, post-secondary student, and 12-month discount Metropasses were available to load to Presto cards.[31]
On 7 January 2018, the TTC and Metrolinx introduced a discounted double co-fare for customers transferring between Union Pearson Express, GO Transit and the TTC. The discounted fare was only available to Presto card customers who paid single fares using a stored card balance and was not available to customers who paid by cash, paper tickets, tokens or a Presto card with a digital monthly TTC pass loaded on it.[66] This program was cancelled on 1 April 2020, after the Ontario provincial government was unable to renew the contract to extend the double-fare discount program.[67][68]
Starting in April 2018, the City of Toronto implemented its Fair Pass program for eligible low-income residents as part of the City's poverty reduction policies. The program was implemented through the Presto card, and offered $1 off single rides or $30.75 off a monthly pass relative to adult rates at the time of implementation.[69]
On 26 August 2018, Presto users were given a two-hour, time-based transfer when paying a single fare. This feature was not granted to those who carry paper transfers.[70]
By the end of December 2018, Presto readers were available on all streetcars and TTC buses as well in all subway station entrances (including both the main/staffed and unstaffed/automated entrances). Coxwell on Line 2 was the last subway station to be equipped with Presto readers.[71][72]
In late 2018, the TTC began internal testing of single-use paper Presto fare cards, called Presto tickets[73] (which include one-ride, two-ride and day pass tickets), to replace legacy tickets and tokens. They were officially made available to the public at Lawrence West and Yorkdale stations on 6 April 2019,[74] and were later made available at all Line 1 subway stations between Lawrence West and Vaughan Metropolitan Centre on 3 May 2019.[74] On 8 July 2019, they were made available in all subway stations. They are also available for sale at select Shoppers Drug Mart stores.[75]
Starting 1 January 2019, Wheel-Trans customers using a Wheel-Trans sedan taxi could pay their fare using a TTC monthly pass on a Presto card. Otherwise, customers without a monthly pass had to pay the fare by cash, concession tickets or tokens.[76]
In June 2019, the TTC sent Metrolinx an invoice for $7.5 million to recover revenue lost due to faulty Presto readers. Metrolinx refused to pay the invoice, because—in their view—it was "not valid", and Metrolinx had borne most of the costs of Presto implementation.[29]
Effective 29 July 2019, riders can use a Presto card to pay both the TTC and MiWay fares for TTC buses crossing into Mississauga past Pearson Airport, and effective 26 August 2019, a Presto card can pay both the TTC and York Region Transit fares for TTC bus routes operating between Toronto and York Region.[21]
Effective 26 August 2019, riders can use the Presto card to pay the full double fare on Downtown Express bus routes (141–145). Presto cardholders also have the option of loading either a monthly or 12-month Downtown Express pass onto their Presto card. These two passes replace the previously available Downtown Express sticker that one could purchase and affix to a Presto card.[77]
Starting 13 January 2020, Wheel-Trans customers using a Wheel-Trans sedan taxi can pay the fare from the stored value on a Presto Card or by using a Presto ticket.[23]
In February 2020, the TTC audit committee estimated that fraudulent use of the child Presto card accounted for 33.7 percent of all fare evasion and that 90 percent of taps using a child Presto card were fraudulently made by riders over 12 years of age. Children 12 and under ride free, and the child Presto card is to allow a child to pass through the fare gates at a subway entrance. Fare evasion using a child Presto card results in an estimated $23-million annual loss in revenue. Demand for child Presto cards grew by 75 percent in 2019 while demand for other concessions on a Presto card grew by only 25 percent.[78] In September and October 2021, Presto readers were upgraded so that if a child card is used, the reader sounds a three-toned chime and flashes a yellow light.[79]
In April 2021, the Ontario Human Rights Commission (OHRC) urged Metrolinx and the TTC to provide more locations in poorer, racialized neighbourhoods for Presto fare purchases. Away from subway stations, there are often few Shoppers Drug Mart outlets in such neighbourhoods, largely in North York, Scarborough and Etobicoke. For example, in the York South–Weston riding, with the transition from legacy to Presto fare media, the number of fare outlets dropped from 37 legacy fare vendors to 2 Shoppers outlets for Presto fares. Shoppers Drug Mart has an exclusive contract for third-party Presto sales. Many riders also lack internet access for online purchases, and riders with mobility problems are inconvenienced.[80]
By 25 September 2021, Presto readers on TTC surface vehicles had their screen formats updated to provide customers with more information, such as the amount of fare paid, the remaining balance, the transfer expiry time, or whether a monthly or an all-day ride pass was used. If a Presto card or ticket is declined, the screen displays the reason. If a child card is used, the reader sounds a three-toned chime. If a Fair Pass card is used, the reader sounds one beep instead of the previous two. Similar upgrades to the Presto readers at subway station fare gates took place on 4 October 2021.[79]
Between September 2022 and June 2023, Metrolinx and the TTC upgraded their Presto readers on Wheel-Trans vehicles, buses, streetcars and subway station fare gates in order to support open payment using credit and debit cards and mobile wallets, a feature that was launched across the TTC network on 15 August 2023.[81][82]
Current fare arrangements
Proof of payment (1990–present)
POP was introduced on the Queen streetcar lines in 1990 to make better use of the Articulated Light Rail Vehicles on the line.[83] Prior to August 2014, the POP system was limited to the Queen routes because these routes do not enter a fare-paid terminal of subway stations, due to concerns of further fare evasion. POP is incompatible with the paperless transfer system used by the rail system. The POP system was extended to the 510 Spadina route on 31 August 2014 coinciding with the introduction on that day of new Flexity Outlook streetcars; this is because operators on these vehicles are in a closed cab and are not responsible for fare collection and do not normally issue paper POP transfers. The 504 King followed on 1 January 2015, and the 509 Harbourfront route also became POP on 29 March 2015 when the Flexity streetcars were added on that line.[52] Since mid-2015, route 511 Bathurst had operated occasionally on a POP system during special events, such as the 2015 Pan American Games and the annual Canadian National Exhibition, when the Flexity streetcars are used on that line.[52]
Since 14 December 2015, all TTC streetcar lines, including streetcar replacement shuttle buses, have operated on a proof-of-payment (POP) system at all times, in which case fare payments are treated on an honour system and passengers must carry proof that they have paid the correct fares to show during random spot checks (which can take place on board a vehicle or at subway stations served by streetcar routes). Passengers with POP can board at any door of the vehicle. Forms of POP include a paper POP (which also serves as a transfer receipt); a validated TTC senior, student, or youth ticket; or a tapped-in Presto, credit or debit card.[52]
Upon request, passengers must present POP. TTC staff such as fare inspectors or special constables who conduct random fare inspections also carry handheld verification machines which give them the ability to verify valid fare payments made by Presto, credit or debit card and check transaction history. A summons, such as a fine, can be issued if passengers fail to produce POP upon request.[52]
Presto time-based transfers (2017–present)
In November 2017, a Toronto transit advocacy group, TTCriders, along with Toronto mayor John Tory and two Toronto city councillors including TTC chair Josh Colle, made a request to the TTC to introduce system-wide two-hour time-based transfers across the entire TTC network (a system that is already in place on other local Greater Toronto and Hamilton Area transit agencies). The new system officially debuted on 26 August 2018, following the TTC's board of directors approval on 28 November 2017. The TTC estimates that the program will add five million trips to the system, at a cost of $20.9 million annually, as this incentive will allow for unlimited travel – including the ability to enter and exit any TTC vehicles and stations, along with changing their direction of travel – within two hours from initial tap-on without having to pay another fare.
The two-hour time-based transfer is only available to Presto, credit and debit card users. Paper transfers are only valid for a continuous one-way trip with no stopovers or backtracking permitted.[84][3]
Former fare media
Tokens (1954–2019)
- The TTC discontinued sales of tokens in 2019, but outstanding tokens remain valid for use.
All TTC tokens have been the same diameter, slightly smaller than a Canadian dime. The tokens used prior to 1954 were brass coins. In 1954, the year the city's first subway opened, these were replaced by lightweight aluminum tokens produced by the Royal Canadian Mint.[85] The new tokens were simply designed with the word "SUBWAY" prominently displayed on both sides.
By 1966, a new brass token was introduced for single-token sales. The brass token used a more elaborate design displaying the TTC crest on the obverse and the TTC logo on the reverse.[86]
The extension of the Bloor–Danforth subway into the boroughs of Etobicoke and Scarborough was commemorated by special brass tokens in 1968. These remained in circulation for a limited time.[87]
New aluminum tokens were introduced in 1975 using the design of the 1966 brass tokens. The 1954 and 1975 tokens remained in circulation until February 2007, when the remaining 30 million were withdrawn due to increased counterfeiting.[88]
The replacement for the 1954 and 1975 tokens was a bi-metal design, which was phased in starting in November 2006. It replaced the old tokens completely in February 2007.[89]
The 2006 tokens were heavier and more resistant to counterfeiting.[88] 20 million tokens were ordered in 2006.[89] 20 million additional tokens were purchased from Osborne Coinage Company in 2008 for US$2 million; these tokens were used to replace adult tickets then in circulation.[90]
Counterfeits of the 2006 tokens were discovered in 2010. The counterfeits had the correct mass and dimensions, but had subtle typographic errors and lacked the expensive nickel used in real tokens for durability. The counterfeits did not work in automated turnstiles but could pass undetected by a human collector.[91]
The TTC discontinued the sale of tokens at subway stations effective 1 December 2019 in favour of Presto fare media. However, outstanding tokens are still valid fare media.[36]
- 1954 token
- c. 1966 brass token
- 1975 token
- 2006 token
Legacy tickets (1921–2019)
- The TTC discontinued sales of senior and youth tickets in 2019, but as of 2022, such tickets remain valid for use.
Adult tickets were issued until 29 September 2008, when they were withdrawn due to counterfeiting.[92] Adult tickets were temporarily reissued between 23 November 2009[93] and 31 January 2010[94] to alleviate demand on tokens in the lead-up to a fare hike that also withdrew all older tickets and passes.[93]
Since 1 March 2015, children can ride free on the TTC. Thus, children's tickets were discontinued effective that date. Children's tickets were sold in multiples of ten.[1]
Day pass (1973–2019)
- In 2019, the TTC discontinued sales of the legacy day pass (not to be confused with the Presto day pass), but as of 2022, such passes remain valid for use.
The first pass regularly offered on the TTC was the "Sunday or Holiday Pass", introduced in 1973. It allowed group travel on Sundays and holidays, similar to the later day pass. However, because the TTC was always heavily used on the last day of the Canadian National Exhibition, the pass was not offered on Labour Day.
In 1990, the Sunday or holiday pass was replaced by the day pass. It remained valid on Sundays and holidays for groups, but was extended to weekdays and Saturdays as a single-person pass. On weekdays, it was not valid until the end of the morning rush hour at 9:30 a.m.
Around 1994, the TTC began announcing specific periods around Christmas, and sometimes other holidays, when the day pass would be accepted as a group pass on any day. Starting around 2002, they also offered transferable weekly passes during certain weeks.
In 2005, with a political climate including the prospect of subsidies tied to ridership, the TTC became more willing to promote pass usage even at the loss of other fares. In March, the TTC extended the day pass to be usable by groups on Saturdays. Later in September, the TTC made the Metropass transferable and introduced the transferable weekly pass.
Metropass (1980–2018)
The TTC has always been cautious about the loss of revenue from selling passes to riders who would otherwise make the same trips and pay more. Passes have been introduced gradually and always been relatively expensive compared to some other transit systems: for example, in the fares adopted in 2014, an adult Metropass must be used for 50 trips in a month or else tokens would be cheaper. (However, since July 2006, a federal income tax credit has been available on monthly transit passes. For those able to buy a pass and wait for their federal transit tax credit, which is 15 percent, the threshold is reduced to 43 trips per month.)[95][96]
The TTC introduced the Metropass in 1980. At that time, there was only one price, based on the adult fare. The pass was not transferable and had to be used with TTC-issued photo ID cards (in about 2000, the TTC also began accepting Ontario driver's licences as ID). A lower-price Metropass for seniors was added in 1984, and for students in 1991 (originally at a slightly higher rate than seniors). The magnetic strip was added to the pass in 1990, allowing it to operate automatic turnstiles, even though this meant that the user's ID would then not normally be checked.
To combat fraud and sharing the pass amongst riders, a printable box was placed on the right-hand side of the card. To make the pass valid for the month, the commuter hand-printed the digits of either the commuter's Metropass photo ID card, if the commuter had one, or the commuter's initials and abbreviated gender if the commuter used other ID. The holder of the pass was also required to show the commuter's Metropass photo ID card or another piece of Government of Ontario-issued identification at the same time that the holder presented their pass.
From 1992 to 2009, free parking for Metropass users was provided at certain subway-station parking lots. Some lots were restricted to Metropass users.
In February 1993, the Metropass became the same size as a credit card and could be swiped at subway stations. The new design was a simple mono-coloured and two-shaded design, with the abbreviation of the month in a large font, and the year placed beneath it in the same typeface and colour. The background of the card's front had a shaded design so as to enable the holder to distinguish the text on the card.
At about the same time, the TTC introduced an annual Metropass, good for a whole year. As a higher-cost option, the pass was available in transferable form: the first transferable pass on the TTC. Both versions were soon withdrawn and replaced by the 12-month discount plan for the regular monthly pass.
From July 1996 to March 2004, the pass carried a faux gold-stamped version of the Toronto Transit Commission's seal.
In 2000, the design was altered to include the "Toronto Millennium" logo, celebrating the changeover to a new millennium.
Fares on the provincially operated GO Transit are separate from TTC fares for travel within and outside of Toronto. A "Twin Pass", which combined a Metropass with a monthly GO Transit ticket for a specific journey at a discount compared to their individual prices, was available from 1988 until 2002.
In April 2004, the Metropass changed its design to a multi-colour vertical gradient, along with a different type of faux gold-imprinted "Metropass" logo (it uses the unique TTC font used in several subway stations). The colours and pattern of the gradient vary from month to month. In addition, the year was now printed in a bold font at the upper right, with the month imprinted in the same faux gold as the Metropass logo.
In September 2005, the Metropass became transferable (with ID required only to prove eligibility for the senior or student fare). The printable anti-fraud box was removed and replaced by wording suggesting the transfer of the pass to others when one was not using it.
Though the reverse side of the pass has always had the conditions of use printed on the reverse, it did not see much updating until the passes were made transferable in 2005, at which point a "No Pass Back" rule was added: in essence, a rider who enters the system using a pass must not hand it to someone outside the fare-paid area, which would allow both to use it at once.
In February 2006, to reduce lineups at subway station fare collector booths, the TTC introduced automated Metropass vending machines (accepting payment only by credit or debit cards) at some subway stations that dispensed weekly and monthly Metropasses. These were removed and replaced by new Presto vending machines by 2018, which allowed customers to purchase a new Presto card or load money or a digital monthly TTC pass onto the electronic fare cards as part of the Presto card rollout. In April 2006, the TTC day pass became valid all day on weekdays.
The TTC redesigned its Metropasses to include custom holograms and a yellow "activation" sticker, beginning with the July 2009 Metropasses, due to widespread counterfeiting of the Metropasses between January and May 2009.[97] In addition, removing the "activation" sticker reveals a thin film, which is used to prevent the reapplication of the sticker, and removing the film would leave a sticky residue, in which dirt, fingerprints and other particles can obscure the hologram.[98] The thin film reads, "Do not remove," to prevent curious Metropass users from removing it.
The TTC offered the Metropass Hot Dealz [sic], in which a current Metropass user and three guests received an admission discount at various venues and events, such as Casa Loma, the CN Tower, the Hockey Hall of Fame, Ontario Place, the Ontario Science Centre, and the Toronto Zoo.[99] These competed directly with CityPASS as the Toronto version of CityPASS applies to some of the same attractions, except that CityPASS is marketed to tourists outside of Toronto, while the Metropass Hot Dealz is marketed to Torontonians. The TTC ceased offering the Metropass Hot Dealz in 2015.
A less expensive seniors' monthly pass was created in the 1980s, which was valid with government-issued photo ID or TTC senior's photo ID.[100] The concessionary pass was later expanded to cover use by high school students aged 16–19 who present a valid photo ID.[101]
While originally the student Metropass and other student fares were available only to high school students, a separate post-secondary Metropass was made available to university and college students (likewise requiring TTC-issued photo ID), starting with the September 2010 pass. Before September 2010, post-secondary institutions issued VIP Metropasses.
Until mid-2018, passengers were able to sign up for the Metropass Discount Plan (MDP), which was a 12-month commitment. Users received the Metropass in the mail before the start of every month.[102] This program was initially expected to end as of 31 December 2018 as part of the transition to the Presto card, but due to rotating strikes by employees of Canada Post (the service provider that delivers the MDP passes) the program was discontinued earlier than anticipated on 31 October 2018 instead and MDP passes were not sent out for November or December 2018; it has since been replaced by a 12-month pass which is only available on Presto cards and can only be purchased online via the Presto website.[103]
The Volume Incentive Pass (VIP) program allowed organizations to purchase adult Metropasses in bulk, which are then sold at a lower price than the MDP to commuters. The pass is transferable under the same rules as the weekly pass. The VIP program was cancelled and phased out on 31 December 2018.[104]
The last month for the physical Metropass was December 2018. Since 1 January 2019, a monthly TTC pass has only been available via the Presto card.[105]
Weekly pass (2005–2019)
From September 2005 until March 2019, the TTC-only weekly pass was available for use. This was a type of Metropass valid for one week on the TTC; a concession version with a discount similar to the senior and youth discount for the monthly Metropass was also available. There was no post-secondary student version of the weekly TTC pass. These weekly passes were discontinued on 31 March 2019.[106]
GTA weekly pass (1994–2019)
The GTA weekly pass was introduced in 1994 based on a recommendation of the provincial government.[107] It was valid on the TTC, MiWay, YRT, and Brampton Transit. It was good for unlimited travel for seven days starting at 12:01 a.m. Monday until morning service started on the following Monday. It was sold at select locations starting the Thursday before the week of use, until Tuesday on the week of use.[108]
GTA weekly pass holders were not required to pay additional fares when crossing a municipal boundary between areas served by the four participating agencies. However, extra fares were required for certain "premium" and "express" routes.[107][108]
The Ministry of Transportation (MTO) provided a subsidy at the onset, but this was withdrawn in 1998. Revenues from pass sales were split between the participating agencies.[107]
The GTA weekly pass was discontinued effective 1 December 2019, with the last pass being for the week of 25 November to 1 December 2019.[108]
Convention passes
On certain special occasions, the TTC has offered passes with periods of validity as appropriate. These have included the Papal Visits of 1984 and 2002. When the SkyDome was opened in 1989, Toronto Blue Jays baseball tickets doubled as TTC passes.
Former fare arrangements
St. Clair time-based transfers (2005–2017)
In 2005, the TTC introduced "time-based" transfers allowing additional free rides within a two-hour time limit from the start of the vehicle's journey, even if the passenger made a stopover or reversed direction. The experiment was linked to the temporary substitution of parts of the 512 St. Clair streetcar route by buses due to track reconstruction. Time-based transfers were only available on the St. Clair route; on other routes, they were accepted only at normal transfer points as indicated on the transfer itself. This time-based transfer was not available to load on a Presto card, meaning Presto users who wished to take advantage of this pilot project needed to board at the front door of the vehicle in order to obtain the special time-based transfer, though transfers to other routes could be completed by tapping their Presto card again.[109]
This program came to an end when the new four-door Flexity Outlook streetcars entered service on the 512 St. Clair route on 3 September 2017, as operators on the new streetcars are in a fully enclosed cab, which means the operator is not responsible for fare collection and is not able to provide paper transfers.[110]
Zone fares (1954–1973)
From 1921 until 1953, one TTC fare was good for any distance within the pre-amalgamation City of Toronto. Where routes extended outside the city, extra fares were charged.
In 1954, Metropolitan Toronto ("Metro") was created, covering most of the city's post-1998 city limits. The TTC took on responsibility for transit within the entire area. A flat fare was not considered to be feasible for so large an area; so the TTC created the Central Zone, which roughly incorporated the City of Toronto, and set up a series of concentric semicircular rings around it as Suburban Zones 2–5, with an additional fare required for each one. Routes extending beyond the Metro limits continued to be separate radial routes, so the zones still had the effect of fare stages, but within Metro, it became possible to change buses within a suburban zone.
In 1956, Suburban Zones 1 and 2 were combined as Zone 2 and the Central Zone became the new Zone 1.
During this early period, the outer zones within Metro were relatively undeveloped and bus routes in them were sparse; but as development increased, there was pressure for lower suburban fares, and in 1962, the outer boundary of Zone 2 was extended to all the way to the Metro limit. Higher fares, still on a zonal basis along each radial route, now applied only on the few routes running beyond Metro; in effect, the zone boundaries outside Zone 2 had changed from semicircles to rough rectangles. Eventually, the beyond–Metro Zones 4 and 5 were combined into a new Zone 2 and the fares coordinated with those of adjacent transit agencies, which is the system used today.
In 1968, the Bloor–Danforth Subway was extended east and west through the boundary between Zones 1 and 2, but the subway remained part of Zone 1, due to the impracticality of a payment-on-exit system. On 21 January 1973, with construction already well advanced on a similar extension of the Yonge–University Subway, the TTC acceded to pressure to abolish the zone boundary, and all of Metro (now the unified City of Toronto) gained service at a single flat fare. (The new subway stations on both lines in what had been Zone 2 had not been designed for the change: their bus terminals were outside of the subway's fare-paid area. The layout of some stations allowed this to be easily corrected by relocating the fare barrier, but at other stations, this was unfeasible and they were not reconfigured until a later renovation, if at all.)
Downtown Express fares (1990–2020)
Separate from the 900-series express buses which charge regular fares, the TTC previously operated five rush-hour Downtown Express bus routes (141–145) serving downtown and charging a double fare. In addition to the basic fare, passengers had to pay a supplement of one ticket or token, or the equivalent value. For example, an adult could pay with two tokens, or one token plus $3.25, or $6.50 in cash. Those transferring from regular routes paid only the supplement. Effective 26 August 2019, riders could pay both fares using the Presto card. Alternatively, Presto cardholders could load a monthly Downtown Express pass onto their Presto card with the option of choosing a discounted 12-month subscription Downtown Express pass.[77] Beginning 23 March 2020, these routes were suspended owing to reduced ridership during the COVID-19 pandemic.[111][112] As a result, the TTC discontinued sales of the monthly Downtown Express and 12-month Downtown Express Metropasses.[113] By late October 2021, the downtown express routes had been delisted from the TTC customer website.[114]
GO/UPX co-fare (2018–2020)
From 7 January 2018 until it was discontinued effective 1 April 2020, Presto cardholders had the option to receive a discount of $1.50 (or $0.55 for senior, student, and youth customers) when they transfer between the TTC and Metrolinx's GO Transit or Union Pearson Express (UPX) services. The discount was available exclusively for Presto card users who used paid using their card balance.[67][68]
References
- 1 2 3 4 5 6 7 8 9 "Fares & passes". ttc.ca. Retrieved 12 January 2022.
- 1 2 3 4 5 6 "Fair Pass Discount Program". City of Toronto. 28 March 2018. Retrieved 6 March 2020.
- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 "PRESTO on the TTC". Toronto Transit Commission. Retrieved 12 January 2022.
- ↑ "Ontario Launching Credit and Debit Payment on TTC". Toronto Transit Commission. 10 August 2023. Archived from the original on 10 August 2023.
- 1 2 3 "Chief Executive Officer's Report – November 2019 Update" (PDF). Toronto Transit Commission. 12 November 2019. p. 12. Archived from the original (PDF) on 7 June 2020. Retrieved 19 November 2019.
- ↑ "New TTC fares coming April 3, 2023". Toronto Transit Commission. 3 April 2023. Archived from the original on 1 April 2023.
- ↑ Mangione, Kendra (19 January 2015). "TTC fare changes: 10-cent fare hike, but children under 12 ride free". CTV News.
- ↑ "Prices (March 2019)". Toronto Transit Commission. 30 March 2019. Archived from the original on 30 March 2019.
- ↑ "Prices (June 2019)". Toronto Transit Commission. 14 June 2019. Archived from the original on 14 June 2019.
- ↑ Spurr, Ben (11 November 2020). "Metrolinx set to test contactless credit or debit payment on the TTC's Presto system — but not before 2023". Toronto Star. Retrieved 12 November 2020.
- ↑ "TTC Monthly Pass on PRESTO". Toronto Transit Commission. Retrieved 15 January 2022.
- 1 2 3 "Two-hour transfer". ttc.ca. Toronto Transit Commission. Retrieved 15 January 2022.
- ↑ "PRESTO on the TTC". www.ttc.cahttps. Retrieved 31 October 2022.
- ↑ "PRESTO Q&A". Toronto Transit Commission. Archived from the original on 22 October 2021. Retrieved 22 October 2021.
- ↑ "Pay your fare with your debit or credit card". TTC. Archived from the original on 14 August 2023. Retrieved 14 August 2023.
- ↑ "How to buy fares and passes". Toronto Transit Commission. Archived from the original on 23 November 2019.
- 1 2 3 "Transfers". Toronto Transit Commission. Archived from the original on 26 December 2019. Retrieved 3 July 2011.
- ↑ "Day Pass". Toronto Transit Commission. Archived from the original on 30 October 2019. Retrieved 30 October 2019.
- ↑ "Convention Pass". Toronto Transit Commission. 1 March 2020. Retrieved 12 January 2022.
- 1 2 3 4 5 "How to buy fares and passes". Toronto Transit Commission. Retrieved 14 January 2022.
- 1 2 3 "GTA Zone Fares". Toronto Transit Commission. 29 July 2019. Archived from the original on 28 July 2019. Retrieved 28 July 2019.
- 1 2 Spurr, Ben (6 June 2019). "TTC blames province as full transition to Presto cards delayed indefinitely". Toronto Star. Retrieved 14 June 2019.
- 1 2 "Wheel-Trans". Toronto Transit Commission. 13 January 2020. Archived from the original on 11 January 2020. Retrieved 11 January 2020.
- ↑ Spurr, Ben (2 March 2020). "Are frustrated TTC riders reaching their breaking point?". Toronto Star. Retrieved 3 March 2020.
- ↑ "Status Update - Fare Integration" (PDF). Toronto Transit Commission. 22 November 2023. Archived (PDF) from the original on 24 November 2023.
- ↑ "Province to eliminate double fares on trips between GO and TTC by early 2024". Toronto Star. 13 September 2023.
- ↑ "TTC recommends joining Ontario's One-Fare program and eliminating double fares in 2024". Toronto Transit Commission. 17 November 2023. Archived from the original on 19 November 2023.
- ↑ "Status Update - Fare Integration" (PDF). Toronto Transit Commission. 22 November 2023. Archived (PDF) from the original on 17 November 2023.
- 1 2 Spurr, Ben (18 September 2019). "Metrolinx, TTC to take Presto fight to arbitration". Toronto Star. Retrieved 20 September 2019.
- 1 2 Spurr, Ben (22 September 2020). "Metrolinx set to pay TTC $38 million over issues with Presto system, LRT construction costs". Toronto Star. Retrieved 23 September 2020.
- 1 2 3 "PRESTO Implementation Update – June 2019" (PDF). Toronto Transit Commission. 12 June 2019. Retrieved 21 June 2019.
- ↑ Moore, Oliver (9 December 2015). "TTC mulls single cash fare, rush-hour pricing in sweeping policy changes". The Globe and Mail. Retrieved 16 September 2017.
- 1 2 "Fare Collection: Lines 5 and 6 Readiness" (PDF). Toronto Transit Commission. 29 November 2021. Archived (PDF) from the original on 29 November 2021. Retrieved 29 November 2021.
- ↑ Spurr, Ben (3 February 2022). "End of the line for TTC's monthly pass? Transit agency staff eye fare changes". Toronto Star.
- 1 2 3 "The TTC is ending the sale of transit tokens for good — but they'll still accept them". Toronto Star. 23 March 2023.
- 1 2 3 "TTC to end in-station sales of tickets, tokens, passes". TTC. 23 October 2019. Archived from the original on 29 October 2019. Retrieved 28 October 2019.
- ↑ "New Customer Service Agents at Yorkdale and Lawrence West stations". Toronto Transit Commission. 6 January 2019. Archived from the original on 10 January 2019. Retrieved 15 June 2019.
- ↑ "New station model coming to 20 more subway stations". Toronto Transit Commission. Archived from the original on 7 January 2020. Retrieved 6 January 2020.
- ↑ "PRESTO on the TTC – General". Toronto Transit Commission. Retrieved 21 January 2022.
How do I access the fare gates with small children? – You should use the main entrance to the subway station and enter the station through the line that has been set up for customers who are paying by cash, TTC ticket or token.
- ↑ "Lawrence West – Description". Toronto Transit Commission. Retrieved 21 January 2022.
Street Level collector and Bus Platform
- ↑ "Yorkdale – Description". Toronto Transit Commission. Retrieved 21 January 2022.
Collector and fare gates
- ↑ Spurr, Ben (8 December 2016). "TTC to complete Presto switch by 2018". The Toronto Star. ISSN 0319-0781. Retrieved 30 November 2017.
- ↑ "Fare Modernization Update" (PDF). Toronto Transit Commission. 28 February 2021. Archived (PDF) from the original on 25 February 2023.
- ↑ "March 24, 2023, last day to purchase TTC tokens from retail outlets". Toronto Transit Commission. 24 March 2023. Archived from the original on 8 March 2023.
- 1 2 "Buying Tickets, Tokens and Passes". Toronto Transit Commission. Archived from the original on 25 April 2019. Retrieved 3 July 2011.
- ↑ Lakey, Jack (26 May 2010). "The Fixer: Automated TTC turnstiles not so convenient". Toronto Star. Retrieved 16 June 2019.
- ↑ "TTC to get estimated $850 million of federal budget's transit money". CityNews. Rogers Digital Media. 8 April 2016. Retrieved 8 April 2016.
- ↑ "Chief Executive Officer's Report – June 2018 Update" (PDF). Toronto Transit Commission. 12 June 2018. p. 12. Retrieved 16 June 2019.
Fare gate installation completed by end of June, except for the Commerce Court entrance at King Station and the main entrance at Yorkdale Station, which will both be finished with other construction projects.
- ↑ "Swipe card readers are being replaced by PRESTO card readers at all subway stations". ttc.ca. TTC. Archived from the original on 24 February 2019. Retrieved 24 February 2019.
- ↑ "Passenger Experience". Toronto Transit Commission. Retrieved 10 January 2015.
- 1 2 Jones, Alexandra (5 December 2018). "Debit/credit pay option to be removed from new streetcars' on-board machines by Dec. 20". Toronto Star. Retrieved 12 December 2018.
- 1 2 3 4 5 "Proof of Payment (POP)". Toronto Transit Commission. Archived from the original on 25 May 2019. Retrieved 4 September 2011.
- ↑ Orbz, Chris (5 October 2007). "How to Read a TTC Transfer". blogTO. Archived from the original on 3 January 2019. Retrieved 9 July 2011.
- ↑ "TTC Subway Transfers Part 2". www.rickstv.com. Archived from the original on 18 June 2019.
- ↑ "A history of Fares on the TTC". Transit Toronto. Retrieved 29 October 2019.
- ↑ "Minutes – Toronto Transit Commission – Meeting No. 1883 Wednesday, June 13, 2007". TTC. 13 June 2008. Retrieved 26 August 2008.
- 1 2 "2009–2013 Capital Program and 10 Year Capital Forecast" (PDF). TTC. 22 August 2008. Archived from the original (PDF) on 27 September 2011. Retrieved 26 August 2008.
- ↑ Kalinowski, Tess (31 March 2011). "It's official: Province and city to build Eglinton LRT". Toronto Star. Retrieved 31 March 2011.
- ↑ "Engagement with the Province on Toronto's Transit System" (PDF). www.toronto.ca. Retrieved 9 January 2019.
- ↑ "TTC stations, vehicles to use Presto card by 2016". CBC. 28 November 2012. Retrieved 29 November 2012.
- ↑ Kalinowski, Tess (28 November 2012). "TTC signs up for Presto fare card". Toronto Star. Retrieved 29 November 2012.
- ↑ "TTC concedes too many Presto readers are failing". Toronto Star. 26 September 2016. Retrieved 9 June 2018.
- ↑ "Failing Presto fare gates madden passengers". Toronto Star. Retrieved 19 January 2017.
- ↑ "Faulty Presto devices led to 1.4 million free TTC rides over two years". Toronto Star. Retrieved 29 July 2018.
- ↑ "TTC and Metrolinx bicker over who is owed what for Presto". Toronto Star. Retrieved 9 June 2018.
- ↑ "Discount fare for Presto card customers". ttc.ca. TTC. Archived from the original on 21 February 2019. Retrieved 21 February 2019.
- 1 2 "Everything you need to know to get your GO Transit to TTC $1.50 fare". Daily Hive. 8 January 2018. Archived from the original on 23 October 2018. Retrieved 17 March 2020.
- 1 2 "Discount fare for PRESTO card customers". Toronto Transit Commission. Archived from the original on 17 March 2020. Retrieved 17 March 2020.
- ↑ Spurr, Ben (2 April 2018). "Toronto launches discounts for low-income TTC riders". Toronto Star. Retrieved 26 June 2019.
- ↑ "TTC's 2-hour transfer available on PRESTO starting Aug. 26". Toronto Transit Commission. 23 August 2019. Archived from the original on 26 January 2019. Retrieved 28 June 2019.
- ↑ "TTC Presto Stations" (PDF). Archived from the original (PDF) on 8 November 2020. Retrieved 21 June 2019.
- ↑ Wilson, Codi (22 December 2016). "TTC has now rolled out PRESTO at every subway station". CP24.
- ↑ Spurr, Ben (5 November 2018). "Metrolinx testing disposable, 'limited-use' Presto tickets on TTC this month". Toronto Star. Retrieved 9 January 2019.
- 1 2 "TTC extends sales of Presto Tickets to 10 stations". Toronto Transit Commission. 6 May 2019. Retrieved 2 June 2019.
- ↑ "PRESTO Tickets available at all TTC subway stations". Toronto Transit Commission. 8 July 2019. Archived from the original on 9 July 2019. Retrieved 9 July 2019.
- ↑ "On Wheel-Trans". Toronto Transit Commission. 1 January 2019. Archived from the original on 14 June 2019.
- 1 2 "Downtown Express". Toronto Transit Commission. Archived from the original on 24 August 2019. Retrieved 24 August 2019.
- ↑ Spurr, Ben (11 February 2020). "Adults using child Presto cards to ride free make up one-third of fare evasion, TTC says". Toronto Star. Retrieved 12 February 2020.
- 1 2 "New PRESTO screens rolling out on TTC buses, streetcars and on fare gates in stations". ttc.ca. Toronto Transit Commission. 24 September 2021. Archived from the original on 24 September 2021.
- ↑ Lavery, Irelyne (12 April 2021). "oorer Toronto neighbourhoods need more places to buy Presto cards, Ontario's Human Rights Commission says". Toronto Star. Retrieved 13 April 2021.
- ↑ "PRESTO devices on TTC buses, streetcars being upgraded to accept new features next year". Toronto Transit Commission. 31 October 2022. Archived from the original on 31 October 2022.
- ↑ "Fare Collection Modernization" (PDF). Toronto Transit Commission. 10 February 2021. Archived (PDF) from the original on 20 June 2022.
- ↑ "PROOF-OF-PAYMENT FARE COLLECTION AT THE TTC". Toronto Transit Commission. 19 July 2006. Retrieved 4 September 2011.
- ↑ "Two-hour transfer".
- ↑ "The great TTC scam". National Post. 27 January 2007. Retrieved 3 July 2011.
- ↑ Munro, Steve (17 December 2006). "Going, Going, Gone". stevemunro.ca. Retrieved 3 September 2011.
- ↑ Cotroneo, Christian (28 January 2007). "Token transition". Toronto Star. Retrieved 3 September 2011.
- 1 2 Gandhi, Unnati (3 January 2007). "TTC recruits staff to help ease burden of heavier tokens". The Globe and Mail. Retrieved 3 July 2011.
- 1 2 Bow, James (3 April 2007). "A History of Fares on the TTC". Transit Toronto. Retrieved 3 July 2011.
- ↑ "Notice of Award of Procurement Authorization – Bi-Metal Token Supply From Osborne Coinage Company". Toronto Transit Commission. 18 June 2008. Retrieved 3 July 2011.
- ↑ "Fake TTC tokens turning up". Canadian Broadcasting Corporation. 12 November 2010. Retrieved 3 July 2011.
- ↑ "TTC to stop accepting adult tickets Sunday". Inside Toronto. 24 September 2008. Retrieved 3 July 2011.
- 1 2 Mackenzie, Robert (31 December 2009). "TTC resumes selling tokens, raises fares, January 3". Transit Toronto. Retrieved 3 July 2011.
- ↑ Mackenzie, Robert (31 December 2009). "Just one week left to use "old" TTC tickets". Transit Toronto. Retrieved 3 July 2011.
- ↑ "Paying your fare".
- ↑ "Canada Revenue Agency/Agence du revenu du Canada". 27 November 2019.
- ↑ "New-look TTC passes designed to thwart counterfeiters". Archived from the original on 8 June 2009. Retrieved 4 June 2009.
- ↑ Additional information regarding TTC Metropass activation stickers
- ↑ "Metropass Hot Dealz". Toronto Transit Commission. Retrieved 11 July 2009.
- ↑ "Seniors". www.ttc.ca. Retrieved 6 December 2017.
- ↑ "Students". www.ttc.ca. Retrieved 6 December 2017.
- ↑ "Metropass Discount Plan (MDP)". ttc.ca. Archived from the original on 25 July 2019. Retrieved 6 December 2017.
- ↑ Bañares, Ilya (11 October 2018). "TTC ends Metropass Discount Plan early over concerns of Canada Post labour disruption". Toronto Star. Archived from the original on 30 October 2018.
- ↑ "Metropass Volume Incentive Program (VIP)". www.ttc.ca. Retrieved 6 December 2017.
- ↑ "Metropass Details". ttc.ca. Archived from the original on 21 June 2019. Retrieved 21 June 2019.
- ↑ "Changes coming to TTC fares and passes on April 1".
- 1 2 3 "Staff Response to Commission Inquiry – Overview of GTA Weekly Pass". Toronto Transit Commission. 15 May 2002. Retrieved 6 July 2011.
- 1 2 3 "Greater Toronto Area (GTA) Weekly Pass". Toronto Transit Commission. Archived from the original on 30 October 2019. Retrieved 30 October 2019.
- ↑ http://www.toronto.ca/ttc/pdf/time_based_transfer_brochure.pdf
- ↑ "Wondering why TTC's ending its 2-hour transfers on St. Clair route? Blame the new streetcars". CBC News. Retrieved 6 December 2017.
- ↑ "Coronavirus update". Toronto Transit Commission. 25 May 2020. Archived from the original on 25 May 2020. Retrieved 25 May 2020.
- ↑ "Downtown Express". TTC. Archived from the original on 3 November 2020. Retrieved 1 February 2021.
- ↑ @TTChelps (17 December 2020). "The five Downtown Express Bus routes will stay suspended to the end of 2020 and through 2021 to allow buses to be redistributed to busier routes. The Monthly Downtown Express Pass and 12 Month Downtown Express Pass will not be on sale after January 2021. http://ow.ly/ZNgS50CNeLz" (Tweet). Retrieved 1 February 2021 – via Twitter.
- ↑ "Bus Routes". Toronto Transit Commission. Archived from the original on 30 October 2021. Retrieved 30 October 2021.
External links
Official
Fan websites
Fares
Maps
- Historical system maps (Mike's Transit Stop)
- Historical system maps (Transit Toronto)
- Historical TTC zone map from 1954 (Transit Toronto)
Fare media