Zia Chishti
Born
Wilson Lear

1971 (age 52–53)
Bar Harbor, Maine
NationalityAmerican
Alma materLahore American School
Columbia University
Stanford University
OccupationBusiness executive
Known forOrthoclear, Afiniti
Spouse
Sarah Pobereskin
​
(m. 2020)​
PartnerTatiana Spottiswoode (c. 2017)
AwardsSitara-e-Imtiaz for IT (2018)

Muhammad Ziaullah Khan Chishti (born 1971) is a Pakistani-American investor and business executive. He is the founder of Afiniti and TRG Global.[1][2][3]

After starting his career as a Morgan Stanley investment banker, Chishti invented the medical device Invisalign and co-founded Align Technology to market the product[4] in 1997.[5] He served as CEO of Align until 2003, when he founded the investment fund The Resource Group.[6] In 2005 he co-founded both Orthoclear[5] and Afiniti, the latter of which develops artificial intelligence for use in customer call centers.[7] Chishti was a named inventor on around 150 issued patents by 2018, and had co-founded three unicorn startup companies.[8] In 2021, he resigned after accusations of sexual harassment and violence in his career were made public.

Early life and education

Zia Chishti was born as Wilson Lear in 1971[4] in Bar Harbor, Maine.[9] His father, George Lear, was an American while his mother was Pakistani, and after the death of his father in 1974,[4] he and his mother moved to Lahore, Pakistan.[1] At that time, his name was legally changed to Zia Chishti to avoid anti-Christian sentiment prevalent in Pakistan.[4] After graduating from the Lahore American School,[4] his mother sent him back to his American roots. In 1988 he moved to New York City[7] to begin attending Columbia University, where he earned a BA in computer science and economics[6] in 1992.[9]

Chishti subsequently became an investment banker at Morgan Stanley, working in New York and London[4] on mergers and acquisitions.[7] He also worked for McKinsey & Company[6] as a management consultant in London.[10] In 1997[9] he graduated from Stanford University in California with an MBA.[6]

Career

Invisalign Technology

Undergoing a course of orthodontic treatment in his early twenties, Chishti envisioned clear plastic appliances instead of metal braces.[7] Working on the project in his dorm room at Stanford University, his invention, Invisalign, allowed computers to customize plastic retainers to gradually shift patient's teeth.[11] Serving as founding CEO and chairman,[12] in 1997 he co-founded the medical device company Align Technology in Sunnyvale, California.[11] The Food and Drug Administration granted Align Technology approval to sell and market Invisalign in 1998.[5] Chishti secured funding from Kleiner Perkins Caulfield & Byers, and the company had raised around $140 million in venture capital by 2000. Align Technology listed on the NASDAQ in January 2001 with a valuation of $1 billion. Chishti left Align Technology in 2003[4] and sold his shares in the company.[13]

The Resource Group and Orthoclear

After leaving Align Technology,[13] Chishti became the founding chairman and CEO of The Resource Group (TRG).[6] As his first acquisition with TRG, he purchased the Pakistani operations of Align Technology[4] in Lahore, which Align had shed in 2001. Chishti "took the abandoned office filled with laid-off workers and asked them to trust his vision for a call-center empire."[13] Chishti listed TRG on the Karachi Stock Exchange in July 2003.[4] By 2005, the company had operations in Karachi and Lahore and was supporting and acquiring American call centers.[13]

In 2005, Chishti and several former Align Technology employees founded the medical device company Orthoclear.[5] The company settled a patent infringement lawsuit filed by Align in 2006, with Align purchasing Orthoclear's intellectual property for $20 million. Chishti subsequently returned his attention to TRG.[4]

Afiniti and unicorn valuations

In 2005 Chishti founded Afiniti in Washington, D.C.,[4] with TRG holding approximately half of the startup's stock.[14] Serving as CEO and chairman,[7] Chishti wrote the first draft of Afiniti's software on his dining room table in 2006. The product uses artificial intelligence to help companies increase call center efficiency.[2] Afiniti had a valuation of $1.6 billion by 2017 and was considered a unicorn, which are companies valued at over $1 billion. Chishti continued to serve as Afiniti's CEO[12] and chairman of the board,[3] which also included directors such as John W. Snow and José Maria Aznar.[12]

By 2017, The Resource Group was operating as an equity vehicle[7] with a number of subsidiaries, for example the offshore company TRG International.[2] It primarily invested in "business process outsourcing (BPO) and related technology companies," according to Chishti.[7] He was awarded the Sitara-e-Imtiaz Award for IT by Pakistani President Mamnoon Hussain in March 2018.[15] That April, Chishti was also a recipient of the MIT AI Innovator Award.

Views on artificial intelligence

Chishti has been a critic of the "hype" surrounding artificial intelligence, arguing society is headed for another AI winter.[16] He has stated that the benefits of artificial intelligence are evolutionary, rather than revolutionary,[17] and current successful use cases of the technology revolve around the identification of patterns within complex data, including medical image anomaly detection, hydrocarbon detection, consumer behavioral predication and fraud detection.[16][17]

Personal life

In July 2001, People Magazine listed Chishti among the top 50 bachelors in the United States.[9] Chishti works out of Washington, D.C.[4] He is an avid chess player and skier.[10]

In 2020, Chishti married Sarah Pobereskin in Bermuda.[18][19]

Sexual assault accusations

On November 16, 2021, a former female employee of Afiniti, Tatiana Spottiswoode, testified in front of the United States House Committee on the Judiciary that after months of sexual harassment, Chishti sexually assaulted and beat her while they were traveling together on a business trip to Brazil in 2017. It was also alleged that he grabbed her buttocks in front of coworkers, and called her a "bitch" after she refused to hold his hand.[20][21]

On November 18, 2021, Chishti left his roles at Afiniti.[22][23][24] On November 28, 2021, he resigned from all roles at TRG and its affiliates.[25]

In December 2022, Chishti filed a federal defamation lawsuit against Spottiswoode, saying she had "weaponized" a "consensual love affair" and had lied under oath. The lawsuit was criticized as a disincentive to speak against rich abusers who could afford to bully witnesses with the threat of expensive litigation.[26] A week later, the House Judiciary Committee that Spottiswoode had testified to entered a 2019 arbitration tribunal ruling into the Congressional Record in support of the veracity of Spottiswoode's claims. Journalist Michael Schaffer called the document "utterly devastating for Chishti":[26] the arbitrator and his investigation had found that Chishti's conduct was "outrageous in character and extreme in degree, going beyond all possible bounds of decency"; that Chisti had groped Spottiswoode in front of colleagues, insulted her, brutally beat her, and had then lied about his activities after the fact; that Chishti had harassed other young female Afiniti employees and they had received monetary settlements in addition to Spottiswoode; and that the company had taken no action to attempt to prevent similar conduct from occurring in the future. It is speculated that Spottiswoode could not release the document herself without breaking the confidentiality requirements and imperiling her settlement, hence why the Judiciary Committee did it instead.[26]

References

  1. 1 2 Faseeh Mangi (October 2, 2017). "Tycoon Takes Investors Heli Skiing to Show Them Pakistan's Safe". Bloomberg. Retrieved December 10, 2018.
  2. 1 2 3 "This company founded by a Pakistani is valued at $1.6 billion". The Express Tribune. April 16, 2017. Retrieved December 14, 2018.
  3. 1 2 "Meet Zia Chishti, the US-born Pakistani who founded two billion-dollar companies". Al Arabiya. December 8, 2017. Retrieved December 14, 2018.
  4. 1 2 3 4 5 6 7 8 9 10 11 12 Thompson, Bob (September 27, 2023). "Amherst Magazine George Lear '58". Pakistan Today. Retrieved December 14, 2018.
  5. 1 2 3 4 "OrthoClear, Align end lengthy legal fight". Silicon Valley Business Journal. September 28, 2006. Retrieved December 14, 2018.
  6. 1 2 3 4 5 "Zia Chishti". Syed Babar Ali School of Science and Engineering. Retrieved December 31, 2018.
  7. 1 2 3 4 5 6 7 "Born in the US, raised in Pakistan: Man who founded two billion-dollar companies | The Express Tribune". The Express Tribune. 2017-12-07. Retrieved 2018-10-11.
  8. ↑ Tony Boyd (May 18, 2018). "Afiniti founder Zia Chishti on his third billion-dollar company". Financial Review. Retrieved December 10, 2018.
  9. 1 2 3 4 "America's Top 50 Bachelors". People. July 2, 2001. Retrieved December 14, 2018.
  10. 1 2 "Management - Zia Chishti - CEO". Afiniti. Retrieved December 31, 2018.
  11. 1 2 Barnaby J. Feder (August 18, 2000). "Orthodontics Via Silicon Valley; A Start-Up Uses Computer Modeling And Venture Capital to Reach Patients". The New York Times. Retrieved December 31, 2018.
  12. 1 2 3 Matt Marshall (April 14, 2017). "Sales AI company Afiniti valued at $1.6 billion, files for IPO". VentureBeat. Retrieved December 31, 2018.
  13. 1 2 3 4 S. Mitria Kalita (May 10, 2005). "Virtual Secretary Puts New Face on Pakistan". Washington Post. Retrieved December 31, 2018.
  14. ↑ "Pakistan opens up to investor interest". The National. October 8, 2017. Retrieved December 31, 2018.
  15. ↑ "Asma, Dr Adeeb among those given civil awards". Daily Times. March 24, 2018. Retrieved December 31, 2018.
  16. 1 2 Zia Chishti (October 2018). "Artificial intelligence: winter is coming". Financial Times. Retrieved December 31, 2018.
  17. 1 2 Zia Chishti (October 30, 2018). "Puncturing the AI hype". Financial Times. Retrieved December 31, 2018.
  18. ↑ "Chishti v Spottiswoode Redacted Complaint". Politico.
  19. ↑ "Marriage Notice".
  20. ↑ "Testimony" (PDF). house.gov. Retrieved 6 July 2023.
  21. ↑ Cramer, Maria (November 16, 2021). "Victims of Sexual Misconduct Testify Against Forced Arbitration". New York Times.
  22. ↑ "Afiniti Chairman and CEO Steps Down". Afiniti. November 19, 2021. BERMUDA, November 18, 2021 – The Board of Directors of Afiniti, Ltd. ("Afiniti") announces that Mr. Zia Chishti has stepped down from his role as Chairman, Chief Executive Officer, and Director of Afiniti, effective immediately.
  23. ↑ "Afiniti founder Zia Chishti 'steps down' after sexual assault allegations". Dawn. Karachi. November 19, 2021.
  24. ↑ Cramer, Maria (2021-11-19). "The C.E.O. of Afiniti, an A.I. start-up, steps down after accusations of sexual assault". The New York Times. ISSN 0362-4331. Retrieved 2022-08-01.
  25. ↑ Titcomb, James (2021-11-29). "Afiniti founder quits investment firm in wake of sex assault claims". The Telegraph. ISSN 0307-1235. Retrieved 2021-11-30.
  26. 1 2 3 Schaffer, Michael (December 22, 2022). "A Secret Report About a CEO's Sexual Misconduct Was Just Made Public by Congress". Politico. Retrieved December 23, 2022.
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