Vkusno i tochka
Native name
Вкусно — и точка
TypePrivate
IndustryRestaurant
GenreFast food
PredecessorMcDonald's Russia
(1990–2022)
Founded31 January 1990 (1990-01-31) in Moscow, Soviet Union (as McDonald's)
12 June 2022 (2022-06-12) in Moscow (as Vkusno i tochka)
FounderAlexander Govor
Headquarters26 Valovaya Street,
Moscow
,
Russia
Number of locations
875[1]
Area served
Russia
Belarus (as Mak.by)
Kazakhstan (as I'm)
Key people
Oleg Paroyev (CEO)
ServicesMaster franchise
OwnerAlexander Govor
SubsidiariesKSB Victory Restaurants (in Belarus)
Food Solutions KZ (in Kazakhstan)
Websitevkusnoitochka.ru

Vkusno i tochka (Russian: Вкусно – и точка, IPA: [ˈfkusnə i ˈtotɕkə], lit. 'Tasty — That's It')[2][3][4][5][lower-alpha 1] is a Russian fast food chain based in former McDonald's restaurants, with a menu that largely consists of rebranded McDonald's items. McDonald's closed their Russian stores in response to the Russian invasion of Ukraine; Vkusno i tochka restaurants mostly occupy former McDonald's restaurants that were sold to business magnate and entrepreneur Alexander Govor, who was a company licensee in Siberia.[6][7][8][9][10]

The first restaurants in Russia were opened on 12 June 2022.[11]

History

Opening of the first Vkusno i tochka restaurant in Pushkin Square, Moscow, 12 June 2022. Formerly the first Russian McDonald's in the country.

On 8 March 2022, facing continued pressure due to the Russian invasion of Ukraine, McDonald's announced the temporary suspension of operation of its restaurants in Russia, while also announcing at the same time that it would continue to pay its employees in the country.[12][13] The restaurants were taken over by the CEO of McDonald's Russia, Oleg Paroyev, and remained open as of mid-March 2022.

On 16 May 2022, the company decided to leave Russia altogether.[14] On 27 May 2022, it was reported that McDonald's was selling its stores in Russia to a local licensee, Alexander Govor. Patent filings showed "Fun and Tasty" and "The Same One" as some of the possible brand names for the firm taking over McDonald's in Russia.[15] Shortly after the announcement, the company replaced the McDonald's logo in favor of their own logo.[16] The new name of the chain was later announced as Vkusno i tochka (Russian: Вкусно — и точка), translated as "Tasty and that's it".[17][2] The legal entity remained the same but was renamed from McDonald's LLC to PBO System LLC, with Oleg Paroyev remaining as CEO.[18]

On 12 June 2022, the restaurant chain reopened 15 restaurants in Moscow.[3] The next day, the restaurant chain reopened 50 more restaurants in Moscow and the wider Moscow region.[19] McDonald's has a 15-year option to buy its former restaurants back from Vkusno i tochka.[20]

On 8 July 2022, RBK reported citing the company's press service that some restaurants would stop selling French fries and potato dishes due to a poor harvest the previous year, possibly until fall.[21]

Alexander Govor confirmed that "Vkusno i tochka" maintains regular contacts with McDonald's.[22][23]

Belarus

Mak.by

In November 2022, it was announced that McDonald's was leaving Belarus on 22 November and the Russian fast food chain "Vkusno i tochka" would take its place.[24][25] However, this did not happen, and the operations of McDonald's was extended until 27 November; since then, the restaurants operated under the sign "We are open!"[26][27][28]

In early April 2023, KSB Victory Restaurants (operators of McDonald's in the country) filed an application for registration of the name and trademark "Mak.by".[29] On April 18, 2023, the restaurant chain was renamed Mak.by.[30][31]

Kazakhstan

MyOtkryty

In January 2023, McDonald's closed its restaurants in Kazakhstan, believed to be due to supply issues, with its restaurants, operated by Food Solutions KZ, later rebranded to MyOtkryty.[32] Since August, the network had operated under different names, based on the names of company employees. On November 23, they were rebranded to I'm.[33]

"Vkusno i tochka" will not work under its brand in Kazakhstan due to the terms of the contract with McDonald's.[34] However Vkusno i tochka applied to register its brand name.[35]

China and Abkhazia

In June and September 2023, respectively, it was reported the company is eyeing opening up restaurants in Abkhazia and mainland China, for expansion.[36][37]

Menu view in a "Vkusno i tochka" restaurant in Moscow

At the initial stage of the opening, the restaurants did not carry every menu item that they had originally planned for due to supply chain issues and packaging logistics. According to the quality manager Alexander Merkulov, the dishes contain the same ingredients and are made with the same equipment as when McDonald's operated the restaurants, but are served with different packaging.[38]

In 2022, "Vkusno i tochka" started selling shrimp.

"Vkusno i tochka" did not serve the Big Mac until February 2023.[39] Due to The Coca-Cola Company's departure from Russia, supplies for Coca-Cola were running low as of June 2022.[40] In September, Vkusno i tochka replaced Coca-Cola brand drinks with analogous drinks of the brand Dobry (which is also produced by the Russian subsidiary of Coca-Cola HBC).[41]

As of November 2023, the chain serves the following items (the McDonald's items they replace are in parentheses):[42]

  • Hamburger, Cheeseburger and Double Cheeseburger
  • Big Hit (Big Mac) and Double Big Hit
  • Grand (Quarter Pounder with Cheese / McRoyal), Double Grand and Grand Deluxe (Quarter Pounder with Cheese Deluxe)
  • Big Special (Big Tasty), Double Big Special, Big Special Junior, Big Special Spicy Mix and Big Chicken Burger (Big Tasty Chicken)
  • Fishburger (Filet-O-Fish) and Double Fishburger
  • Chickenburger (Junior Chicken), Chicken Hit (McChicken), Chicken Hit with Mushrooms, Chicken Premier (Seriously Chicken) and Chicken Premier with Mushrooms
  • Scandinavian Burger, Scandinavian Burger with chicken
  • Caesar Roll (McWrap), Big Special Roll, Shrimp Roll, Fresh Roll and Chicken Fresh Roll
  • French Fries, Grand Fries, potato wedges and potato slices
  • Chicken nuggets, chicken strips, mozzarella dippers, cheese rings, shrimp, apple slices and carrot sticks
  • Vegetable salad, Caesar salad and Caesar salad with shrimp
  • Dobry Cola (Coca-Cola), Dobry Cola Zero Sugar (Coca-Cola Zero Sugar), Dobry Orange (Fanta), Dobry Lemon-Lime (Sprite), Lipton Ice Tea Lemon, Lipton Ice Tea Green, Hot Punch, milkshake, sundae, Ice Deluxe (McFlurry), tea, coffee and juice
  • Kids Combo (Happy Meal)
  • Breakfast pancakes, omelet, cherry pie and norwegian berry pie

Controversies and criticisms

Logo and name

Since the opening of the restaurant chain, many users of the social networks VKontakte and Twitter didn't like the name "Tasty - and that's it", some users reported that the variant of the name "Uncle Vanya" was not so bad.[43] Critics of the new logo have noted its similarity to the logo of Marriott International, which also operates in Russia. For example, some said that the logo looks like "the logo of the Marriott hotel combined with the Flag of Bangladesh."[44] On the opening day, one of the protesters held up a banner: "Bring back Big Mac!". He was quickly removed from the scene.[44][45]

According to Nikolai Grigoriev, member of the Board of the Guild of Marketeers, the name of the fast food chain will not take root among consumers, he believes that the network may soon be renamed due to inconvenience of the name:

It's a long name. Imagine a young man telling another: «Let's go to "Tasty and that's it."». Here the simplest analogy is Sber. They just shortened it, or, to say more precisely, officially instated it.

External image
image icon Сравнение логотипов «Вкусно — и точка» и «Matosmix» (comparing the logos of «Vkusno — i tochka» and «Matosmix»; archived on 17 June 2022)

According to the marketeer, the old name "McDonald's" will soon disappear from the lexicon of the Russian consumers, and, to not pronounce the long phrase, clients of the chain will make up their own. On 13 June, various messages appeared claiming that the logo of "Vkusno i tochka" is a lazy alteration of a Portuguese pet food brand "Matosmix".[46]

On 15 June, the director of a fast food chain known as "Food, full stop" (Russian: Еда и точка) in Primorski Krai, Sergei Ponkratov, accused the new chain of plagiarism and decided to sue it, demanding a change of the name. He claims that the Vkusno i tochka brand clearly intersects with and deprives his trademark, which has been operating since 2018, of uniqueness and recognizability.[47][48]

Problems with food

On 3 July, a customer of one of the Vkusno i tochka restaurants of the Khoroshyovo-Mnyovniki District complained about a burger with mold. The press office of the chain said that they had started an investigation into the moldy bun and contacted the manufacturer to clarify the circumstances of the incident.[49][50]

On 4 July, the Telegram channel of Ksenia Sobchak, "Bloody mistress" (Russian: Кровавая барыня), reported that the chain's restaurant in Arbat "serves potatoes with cheese sauces that were expired by one day". The press office of Vkusno i tochka claimed that all the sauces were double-checked, "only a small part was expired, it has already been removed from sale... We are additionally checking the sauces in other enterprises so that this does not happen again." There was also an incident in Altufyevo, which was connected with restaurant production: buns, lying on a tray on the street, were eaten by crows and pigeons.[50][51] In response, the press office of Vkusno i tochka said that the buns were bird food, noting that "Quality and safety of production is our main priority. The video captured the process of unloading. All upper bun trays, regardless of damage, were decommissioned."[52] In addition, users of Twitter complained that insects parts have been found in burgers at Vkusno i tochka.[49]

In July 2022, some restaurants of the chain said they would temporarily stop serving fries due to a shortage of the correct potato variety.[53]

See also

Notes

  1. ↑ The website has long been known under the name Skoro tut budut burgery (Russian: Скоро тут будут бургеры, lit. 'Soon there will be burgers here').

References

  1. ↑ "Мы на карте". Vkusno i tochka. 9 July 2022.
  2. 1 2 "Vkusno i tochka: McDonald's restaurants reopen in Russia under new name". Reuters. 12 June 2022. Archived from the original on 12 June 2022. Retrieved 12 June 2022.
  3. 1 2 Roth, Andrew (12 June 2022). "McDonald's restaurants in Russia reopen under new brand". The Guardian. Archived from the original on 12 June 2022. Retrieved 13 June 2022.
  4. ↑ "Russia's McDonald's successor, Tasty-period, opens in Moscow". Associated Press. 13 June 2022. Archived from the original on 13 June 2022. Retrieved 13 June 2022.
  5. ↑ "Photos: 'Tasty-period' – Russian McDonald's reopens in Moscow". www.aljazeera.com. Archived from the original on 13 June 2022. Retrieved 13 June 2022.
  6. ↑ Lucas, Amelia. "McDonald's to sell Russian business to existing Siberian licensee". CNBC. Retrieved 23 August 2022.
  7. ↑ Андрей Абрамов, Абдулла Шакиров (12 June 2022). "Объявлено новое название "Макдональдса" в России". Комсомольская правда. Archived from the original on 12 June 2022. Retrieved 12 June 2022.
  8. ↑ "Бывшая сеть ресторанов "Макдоналдс" в России будет называться "Вкусно и точка"" (in Russian). Meduza. 12 June 2022. Archived from the original on 12 June 2022. Retrieved 12 June 2022.
  9. ↑ "McDonald's объявил об уходе из России" (in Russian). Ведомости. 16 May 2022. Archived from the original on 16 May 2022. Retrieved 16 May 2022.
  10. ↑ Дмитрий Катаев (20 May 2022). "Кто такой Александр Говор, и какие активы у него в России?". Ksonline.ru. Archived from the original on 4 June 2022. Retrieved 12 June 2022.
  11. ↑ "Сменившую McDonald's в России сеть ресторанов назвали "Вкусно — и точка"". Kommersant. 12 June 2022.
  12. ↑ Harris, Sophia (8 March 2022). "McDonald's, Starbucks, Coke, Pepsi join companies suspending business in Russia". CBC News. Toronto ON: Canadian Broadcasting Corporation. Archived from the original on 8 March 2022. Retrieved 8 March 2022.
  13. ↑ "McDonald's, Coca-Cola and Starbucks halt Russian sales". BBC News. London UK: British Broadcasting Corporation. 8 March 2022. Archived from the original on 8 March 2022. Retrieved 8 March 2022.
  14. ↑ Valinsky, Jordan (16 May 2022). "McDonald's is leaving Russia altogether". CNN. Archived from the original on 16 May 2022. Retrieved 16 May 2022.
  15. ↑ "McDonald's new brand name in Russia could be 'Fun and Tasty'". CNN. Reuters. 27 May 2022. Archived from the original on 29 May 2022. Retrieved 29 May 2022.
  16. ↑ Liang, Annabelle (10 June 2022). "Russia's new version of McDonald's unveils logo". BBC News. Archived from the original on 10 June 2022. Retrieved 10 June 2022.
  17. ↑ "Вкусно и точка". Что открылось в Москве вместо "Макдоналдса". BBC News Russian (in Russian). 12 June 2022. Archived from the original on 13 June 2022. Retrieved 12 June 2022.
  18. ↑ "Но без булочки с кунжутом. Открытие новой сети означает конец последних "правильных" "Макдоналдсов"". fontanka.ru. 12 June 2022.
  19. ↑ "Еще 50 ресторанов "Вкусно – и точка" открылось в Московском регионе". RIAMO. 13 June 2022. Retrieved 16 June 2022.
  20. ↑ "Mcdonald's will have a 15-year option to buy its restaurants in Russia back". Reuters. 2 June 2022.
  21. ↑ "Некоторые рестораны "Вкусно — и точка" уберут из меню картошку фри". Vedomosti. 8 July 2022.
  22. ↑ "Владелец «Вкусно — и точка» заявил о контактах с McDonald's после его ухода из России". Forbes.ru. 16 December 2022.
  23. ↑ "McDonald's контактирует с руководством «Вкусно — и точка»". Коммерсантъ. 16 December 2022.
  24. ↑ "Russian McDonald's successor to open in Belarus on Nov 22". interfax.com.
  25. ↑ ""Tasty - and that's the point" restaurants will start operating in Belarus from November 22". News Unrolled.
  26. ↑ "Рестораны McDonald's в Минске продолжают работу в прежнем формате". 22 November 2022.
  27. ↑ "Бывший «Макдоналдс» в Беларуси назвали «Мы открыты» | New-Retail.ru". new-retail.ru (in Russian). Retrieved 30 March 2023.
  28. ↑ Digital Report (30 March 2023). "Макдоналдс в Беларуси стал называться "Мы открыты"". Digital Report (in Russian). Retrieved 30 March 2023.
  29. ↑ "У бывшего McDonald's в Беларуси наконец появится название и свой логотип". myfin.by (in Russian). 12 April 2023. Retrieved 22 April 2023.
  30. ↑ "Бывший McDonald's меняет название". tochka.by (in Russian). 12 April 2023. Retrieved 14 April 2023.
  31. ↑ "Бывший McDonald's в Белоруссии начал работать под брендом Mak.by". Коммерсантъ (in Russian). 18 April 2023. Retrieved 22 April 2023.
  32. ↑ "McDonald's leaves Kazakhstan over supply shortages". BBC News. 6 January 2023.
  33. ↑ Панченко, Татьяна (23 November 2023). "Бывшие рестораны McDonald's в Казахстане переименовали третий раз за год". www.forbes.kz. Retrieved 23 November 2023.
  34. ↑ Vusala Abbasova (10 January 2023). "Russia's "Vkusno i Tochka" Won't Replace McDonald's in Kazakhstan". Caspian News.
  35. ↑ Андрей Сапожников (16 January 2023). "«Вкусно — и точка» объяснила регистрацию бренда в Казахстане". Kommersant.
  36. ↑ "«Вкусно — и точка» может выйти в Абхазию". Retail.ru (in Russian). 5 June 2023. Retrieved 23 November 2023.
  37. ↑ "Russia's McDonald's replacement eyes China expansion". www.azerbaycan24.com. 6 September 2023. Retrieved 28 September 2023.
  38. ↑ "Tasty name but no Big Mac: Russia opens rebranded McDonald's restaurants". Reuters. 13 June 2022.
  39. ↑ "«Биг Мак» вернулся — с новым именем и черным кунжутом. Мы его попробовали". РБК Life. Retrieved 12 March 2023.
  40. ↑ Dean, Grace. "Omelet wraps, crispy king prawns, pork cutlets, and more: Here's what's on the menu at rebranded McDonald's restaurants in Russia". Business Insider.
  41. ↑ Лааксо, Полина (13 September 2022). "«Вкусно — и точка» заменит Coca-Cola напитками «Добрый cola» — Еда на vc.ru". vc.ru. Retrieved 12 March 2023.
  42. ↑ "Меню доступное в сети предприятий быстрого обслуживания". skoro-tut-budut-burgers.ru. Retrieved 22 June 2022.
  43. ↑ Елена Горшкова (12 June 2022). "В соцсетях раскритиковали новое название McDonalds". Ура.ру. Retrieved 12 June 2022.
  44. 1 2 Martin Belam (10 June 2022). "Burger and two fries? Russia unveils logo as it replaces McDonald's". The Guardian. Archived from the original on 11 June 2022. Retrieved 12 June 2022.
  45. ↑ "Vervanger van McDonald's heet "Vkoesno & Totsjka" ("Lekker, punt uit") en opent deuren in Russische hoofdstad Moskou" (in Dutch). VRT. 12 June 2022. Archived from the original on 12 June 2022. Retrieved 13 June 2022.
  46. ↑ ""Новый российский McDonald's" скопировал логотип у производителя кормов для животных" (in Russian). iXBT.com. 13 June 2022. Retrieved 13 June 2022.
  47. ↑ "Владелец приморской сети общепита "Еда и точка" требует сменить название преемника "Макдоналдс"" (in Russian). Интерфакс. 15 June 2022. Retrieved 15 June 2022.
  48. ↑ Ольга Беляева (15 June 2022). "Приморская сеть "Еда и точка" собирается судиться с новым российским "Макдоналдсом" за название" (in Russian). E1.ru. Retrieved 15 June 2022.
  49. 1 2 "Во Вкусно и точка нашли просроченный соус и плесень. На видео булочки ворует ворона". Medialeaks. 4 July 2022. Retrieved 9 July 2022.
  50. 1 2 ""Вкусно — и точка" ответила на сообщения о булках с плесенью и голубях" (in Russian). РБК. 4 July 2022. Retrieved 9 July 2022.
  51. ↑ Иван Рябов (4 July 2022). "Во "Вкусно — и точка" ответили на сообщения о плесневелых бургерах" (in Russian). Секрет фирмы. Retrieved 9 July 2022.
  52. ↑ ""Вкусно — и точка" прокомментировала инцидент с клюющими булки голубями" (in Russian). РИА Новости. 6 July 2022. Retrieved 9 July 2022.
  53. ↑ "Russia's McDonald's replacement runs low on fries". BBC News. 9 July 2022. Retrieved 23 August 2022.
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